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Kia Downtown LA

Los Angeles, CA

4.3
1,936 Reviews
See How We Make the Difference at Kia Downtown Los Angeles There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle. We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible. But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for. Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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1945 Figueroa Street

Los Angeles, CA

90007

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Showing 1,936 reviews

April 07, 2024

Poor communication and customer service. They do not call when your car is ready and argue when you have to call them, them claiming that their system show they text you. More

by EPENA627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
April 06, 2024

Great customer service from check in to check out. My car still shuts off on me while I’m driving. Nearly crashed today. Please help. More

by BROWNBOY54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Did not help me only got me to drive for two hours to tell me they have to do more work I went in for a recall they said there was 4 missing screws and weee trying to charge me 500$ smh I’ll never go bac More

by STEVENPINEDA01
Recommend Dealer
No
Employees Worked With
Omari King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Simple process just took a bit long other than I enjoyed it would go again More

by LMARTINEZ528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rios , Misael
April 03, 2024

Great work on time really kind respectful fast working give great deals know what they doing More

by MARVINMCDONALD110
Recommend Dealer
Yes
Employees Worked With
Misael rios
April 03, 2024

My entire vehicle purchase experience was 100 percent. Damien, my sales associate was extremely helpful, knowledgeable, and made the entire transaction effortless. He also “white glove” delivered my beaut More

by Jimenez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

So friendly and very quick service--oil change. And was so happy to not get pressured into upsell repairs. They did send me a couple of future items to consider--when I asked if there was anything More

by hifromscottied
Recommend Dealer
Yes
Employees Worked With
Julie
April 03, 2024

Excelente servicio y muy buen trato ahí te ayudan a conseguir lo que tú quieres para que quedes satisfecho More

by Pedro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo
April 03, 2024

Repaired my car all the time at that address. Good service it doesn't take too long when you waiting in line parked outside to get inside to get your car repaired. More

by LEROYSMITH842
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

It may not be exclusive to this service center but I realize that they leave a lot of information out when it comes to servicing your vehicle. For example, my side mirror stopped working properly. They More

by mandrewin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Apr 02, 2024 -

Kia Downtown LA responded

Thank you for taking the time to provide us with your feedback. I'm sorry to hear that our level of service was not satisfactory. Please feel free to contact me directly to discuss this in more detail. 213-471-2523 -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

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