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Kia Downtown LA
Los Angeles, CA
1,936 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,936 reviews
March 30, 2024
They did their job although the wait time was incredibly long even though there were staff walking around. I got there at 11:20am and my appointment was at 11:40am. I wasn’t helped until 12:30pm. They tried long even though there were staff walking around. I got there at 11:20am and my appointment was at 11:40am. I wasn’t helped until 12:30pm. They tried calling my old number to contact me about an issue with the tire replacement even though I’d been using my updated number to contact them. So the wait time took 3 hours instead of the estimated time of 1 hour to 1 and a half hours. More
by Francisfo
Verified CustomerEmployees Worked With
Ally Levi
Helpful March 29, 2024
I will NEVER purchase a KIA again. Rec’d recall for my Soul LAST YEAR. The HEIC part. Was told to park outside as car could catch on fire. It’s 2024 - almost a year later - and part is Rec’d recall for my Soul LAST YEAR. The HEIC part. Was told to park outside as car could catch on fire. It’s 2024 - almost a year later - and part is still not available, such xxxxxxxx. I am in the market for a new Soul and was intending on getting a new Soul. However, after this recall crap never again buying any KIA. Purchasing a 2024 Toyota Camry or RAV-4 soon. More
by BRIAN_BRUSAVICH
Employees Worked With
Don’t recall
March 28, 2024
No matter what, it takes a while to get into the garage and be seen. Anywhere from 20 minutes to an hour, in my experience, regardless of appointment status/time. But, when you do get to the point where th and be seen. Anywhere from 20 minutes to an hour, in my experience, regardless of appointment status/time. But, when you do get to the point where they take your car, their work is fast but thorough and complete. They're efficient! And, the rest of the staff is great too - polite, knowledgeable, kind, honest and respectful. Shoutout to Misail who made sure I was seen quickly after my appointment time and explained everything to me. I also appreciate the waiting room and the wifi. More
by Kat B
Employees Worked With
Misail
March 27, 2024
Great service. The rep was very helpful. She wad very professional and very detail explaining all services. Thank you The rep was very helpful. She wad very professional and very detail explaining all services. Thank you More
by ELOYMEDRANO41
Employees Worked With
March 27, 2024
My first 5000 mile experience with Kia Soul went very well. Special thanks to Mike Avanecian who gave me great customer service and had a friendly attitude. Norman Horton well. Special thanks to Mike Avanecian who gave me great customer service and had a friendly attitude. Norman Horton More
by NDHORTON2
Employees Worked With
