Kia Downtown LA

Eli was an extremely helpful and encouraging sales manager. Had to spend the day with me. And both he and Anthony encouraged me to at least test drive a car I thought was too big. So I bought my Kia manager. Had to spend the day with me. And both he and Anthony encouraged me to at least test drive a car I thought was too big. So I bought my Kia SPORTAGE. Only 24 hours but I am loving it. More

Clients well attended to its need, complying to the vehicle recall which was recived through the mail, vehicle recall which was recived through the mail, More

This was a smooth transaction. They have great communication and service and I will be using them again in the future They have great communication and service and I will be using them again in the future More

I really enjoyed how knowledgeable and amicable my car sales person Elijah was. The sales person and sales manager really made a great experience for me. sales person Elijah was. The sales person and sales manager really made a great experience for me. More

Great communication and great customer service and quick turn around. Misael Rios kept me in the loop and he is appreciated for his due diligence. turn around. Misael Rios kept me in the loop and he is appreciated for his due diligence. More

This is most convenient location for Santa Monica residents. Staff there is very friendly and knowledgeable. residents. Staff there is very friendly and knowledgeable. More

I had a great experience with purchasing my new KIA at Downtown LA. Don was the initial person I communicated with. He was extremely helpful and responded quickly. When I arrived at the location he was ab Downtown LA. Don was the initial person I communicated with. He was extremely helpful and responded quickly. When I arrived at the location he was able to help show my girlfriend and I the car and highlighted key features. We appreciated his approach of being kind and truly wanting to help us versus being aggressive like some of the other few dealships I spoke too. Kia of Downtown was able to meet all the needs I wanted in my car. Thank you the manager, Alex, who also helped us make this deal. Thank you to the whole team. More

good customer service and fast service even tho I needed to go back again for the part but the rep did explain the reason. to go back again for the part but the rep did explain the reason. More

Unclear communication about my car caused a significant amount of inconvenience and expense. If I’d been given more accurate information all could have been avoided. amount of inconvenience and expense. If I’d been given more accurate information all could have been avoided. More

All my visits have been easy because I schedule my appointment, call/text ahead, and even when I change my appointment last minute, they are open to receive such requests. Also, the key has been patie appointment, call/text ahead, and even when I change my appointment last minute, they are open to receive such requests. Also, the key has been patience in communication especially at the service center. The team strives to respond to the customers needs and it has helped me a lot by taking my time listening and responding. I trust their service recommendations are necessary and they don't pressure or scare me into getting additional services. More