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Kia Downtown LA
Los Angeles, CA
2,381 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,381 reviews
August 16, 2024
Great customer service thank you guys especially the person that helped me thank you again person that helped me thank you again More
by EDDRUIZ357
Verified Customer
August 16, 2024
Went to DT LA to buy an extended warranty on my 2019 Kia Niro. Woman finance Mgr did a great job. I purchased a comprehensive warrenty that will cover my car for another 5 years until my car is 10 yrs old Niro. Woman finance Mgr did a great job. I purchased a comprehensive warrenty that will cover my car for another 5 years until my car is 10 yrs old. Thank you, Barry C. More
by b413
Employees Worked With
I worked with the woman finance manager and the general manager of DT Los Angeles..
August 15, 2024
The service was good, but I had to wait a long time despite making a reservation. There are many customers compared to the size of the service center. despite making a reservation. There are many customers compared to the size of the service center. More
by Yong
Employees Worked With
JONATHAN ZELAYA
August 15, 2024
I thought the dealership would give me a complete inspection, but that was not true. I learned two days later that my front headlight was out but not mentioned in the report. It seems the only cautio inspection, but that was not true. I learned two days later that my front headlight was out but not mentioned in the report. It seems the only cautions were mechanical issues over 200.00. It's crazy going to a place like Firestone, instead of the dealer, they give me more insights into minor but important concerns. More
by RANDEVIOUS
Employees Worked With
don't know the person
August 13, 2024
Great dealership wouldn’t trade it for no other deal Kevin and Casandra best salads and finance person I’ve dealt Will be returning on future purchase and will be referring my friends and family Kevin and Casandra best salads and finance person I’ve dealt Will be returning on future purchase and will be referring my friends and family More
by fuentesaperez
Employees Worked With
Kevin and Cassandra
August 13, 2024
This would be my first and last time buying or letting my friends and family work with kia dealership. Nothing make sence in this company No servise no rental car My car has been broken for a month righ friends and family work with kia dealership. Nothing make sence in this company No servise no rental car My car has been broken for a month right now since its engine problem it’s definitely their job to fix it asap but they gave me app in a week then they kept the car for 7 days and when i got my car Same issues popped up again and now they gave me appointment for next week again And they don't provide rental car They say you can rent a car and the pay but it takes up to 60 days. Please if you respect your own life and time Do not do any business with this company. Because once you have a issue with their products they leave you alone, they hang up on you over the phone, they talk with attitude, and they are all just sorry for your situation More
by SINA_MAHOORI
Employees Worked With
August 12, 2024
The service was good but a bit slow. My car was assigned to Desiree Rodriguez. She was very professional and communicated regularly with me. It took longer than I expected to get t My car was assigned to Desiree Rodriguez. She was very professional and communicated regularly with me. It took longer than I expected to get the car diagnosed. We called Desiree to find out why the delay. She explained the technician had to come to the site and take pictures of the engine and send to Kia for review to see if they would pay for it (the engine was still under warranty). We asked for a rental car because we were spending a great deal of money on car rentals. After I advised her we were desperate because of car rental fees, she offered to assign a car to me at no cost. This was a great help and I truly appreciate that she offered it after we mentioned the expense. On the third week of July, she told us Kia would pay for a new engine. From there it took one more week to complete the work. Overall I was satisfied with the service at Kia Downtown except for the length of time it took to get the diagnostic. More
by BENSOUTO
Employees Worked With
Desiree Rodriguez
August 10, 2024
It’s cool they try to work with you That’s all I can say right now right now More
by SHEISHE25
Employees Worked With
