
Kia Downtown LA
Los Angeles, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Kia has nice cars as long as they are not malfunctioning, but after having to go back and forth for recalls, missed service issues after repairs, and poor communication causing meaningless hours waiting at t but after having to go back and forth for recalls, missed service issues after repairs, and poor communication causing meaningless hours waiting at the location, I am selling my Kia so I don't have to deal with Kias anymore. Besides double-checking their work, they also need to move somewhere that has a better parking situation. More
The customer service was fantastic! And the wait wasn't long,I had a car service in my car! I will recommend this place to anybody! And the wait wasn't long,I had a car service in my car! I will recommend this place to anybody! More
Great customer service. Attentive. Made it happen. Took care of me and got me what I wanted. Attentive. Made it happen. Took care of me and got me what I wanted. More
Leo was the sale rep that helped me and my husband get the best deal. We really appreciate his service and his dedication and willingness to help us in our time of need. I cannot express my gratitude towa the best deal. We really appreciate his service and his dedication and willingness to help us in our time of need. I cannot express my gratitude towards him and the dealership for treating us like so well and feel like we did a great purchase. More
My car was there for warranty service because the high-pressure fuel pump failed. They parked it under the trees, and when I came back, the car was covered in dirt and sticky tree resin. They didn't high-pressure fuel pump failed. They parked it under the trees, and when I came back, the car was covered in dirt and sticky tree resin. They didn't even wash the car. At least Kia DTLA provided me with a loaner vehicle. More
I wish they had complimentary car wash or snacks or water in waiting room that would be a major upgrade in waiting room that would be a major upgrade More
This oil change service was the best ever. I came in for an oil change before the road trip without an appointment but the service advisor, Desiree was very welcoming. She was a professional I came in for an oil change before the road trip without an appointment but the service advisor, Desiree was very welcoming. She was a professional, very courteous, friendly and with a genuine smile. She delivered everything on time and more. Actually I got my car back before the promised time but I wouldn’t have mind even if the car was late. The whole service experience was exceptional just because of that one person, Desiree 👍 More
This was a great experience. Normally I despise the dealership experience. I was able to do everything by phone and email and the car was delivered to me. Great way to get a car. Normally I despise the dealership experience. I was able to do everything by phone and email and the car was delivered to me. Great way to get a car. More