
Kia Downtown LA
Los Angeles, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,381 reviews
My appointment wasn’t on time and they broke my key chain and the manager never gave me call back and the manager never gave me call back More
I get the required oil change here. Quick service and no pressured to get the upsell repairs. Will go back for the next oil change. Quick service and no pressured to get the upsell repairs. Will go back for the next oil change. More
Waited 30 min before being helped. Wouldn't help with windows that I reported weren't working correctly- said I couldn't only do it if I was okay with not having my car and not being g Wouldn't help with windows that I reported weren't working correctly- said I couldn't only do it if I was okay with not having my car and not being given a rental, even though I pay extra money every month so I don't have to worry about things like that. More
Great customer service from check in to check out. My car still shuts off on me while I’m driving. Nearly crashed today. Please help. My car still shuts off on me while I’m driving. Nearly crashed today. Please help. More
I drove frm landcster to Kia For them To tell me they can’t fix the recall can’t fix the recall More
Poor communication and customer service. They do not call when your car is ready and argue when you have to call them, them claiming that their system show they text you. They do not call when your car is ready and argue when you have to call them, them claiming that their system show they text you. More
Did not help me only got me to drive for two hours to tell me they have to do more work I went in for a recall they said there was 4 missing screws and weee trying to charge me 500$ smh I’ll never go bac tell me they have to do more work I went in for a recall they said there was 4 missing screws and weee trying to charge me 500$ smh I’ll never go back More
So friendly and very quick service--oil change. And was so happy to not get pressured into upsell repairs. They did send me a couple of future items to consider--when I asked if there was anything And was so happy to not get pressured into upsell repairs. They did send me a couple of future items to consider--when I asked if there was anything I should be worried about with the check. But no high pressure--which I have experienced at this location before. Thank you for the great service and incredible kindness and ease of this experience! I really appreciate it! More