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Kia Downtown LA

Los Angeles, CA

4.3
2,381 Reviews
See How We Make the Difference at Kia Downtown Los Angeles There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle. We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible. But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for. Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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1945 Figueroa Street

Los Angeles, CA

90007

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Showing 2,381 reviews

March 22, 2024

La señorita que me atendió fue muy profesional dio un excelente servicio y lo mejor que habla español. More

by Jose Vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ramirez
March 21, 2024

The gave me dummy keys after I spent 1600 dollars getting my ignition fixed. When they were supposed to replace the keys, they instead ghosted me. Didn’t return any of my calls or emails. Don’t waste your ti More

by Cody Steele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maya Fakih
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Espinoza, Elizabeth Ramirez
Mar 22, 2024 -

Kia Downtown LA responded

Thank you for taking the time to provide us with your feedback. I'm sorry to hear that our level of service was not satisfactory. Please feel free to contact me directly to discuss this in more detail. 213-471-2523 -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

March 21, 2024

Desiree was kind and helpful and the mechanic Brian did my maintenance very quickly. Overall great experience would recommend and come back again More

by RAYMOND_VILLASENOR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Everyone was very nice and accommodating here. Damian was such a helpful salesperson from the phone call to me arriving to get the car. He went above and beyond for me. More

by shannansmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian
March 21, 2024

I wasn't aware that I needed break pads replaced and wheel alignment until after I left and have to return. Other than this I like the service More

by SECEL.MONTGOMERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees involved in service of me car from the entrance to the end of service
March 21, 2024

Very kind and nice sales person. It was nice to be able to deal with a good dealer. More

by PINKGOHM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Desiree was amazing! She took the time to explain the maintenance that was taking place on my car and when to expect my car to be ready. She also had all my paperwork rea More

by PADILLAC014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Rodriguez
March 21, 2024

The service center was clean and convenient with the times they provided for me. They returned my vehicle in a timely manner and were transparent every step of the way. More

by galew23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maykel Avanecian
March 21, 2024

All the employees are very professional and friendly , thank you very much for everything very nice peoples More

by JOSEABLANCO64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Adam Kim was prompt and professional, answers all my questions and made the transaction easy. More

by BRUCESEID
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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