
Kia Downtown LA
Los Angeles, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Everyone was very helpful. Raven was the first person to greet us and did a great job helping us get what we needed. He answered our questions clearly and made sure we knew w Raven was the first person to greet us and did a great job helping us get what we needed. He answered our questions clearly and made sure we knew what we were buying. Cassandra made the financing process easy and smooth. Purchasing a new vehicle is not the easiest process but we felt this went as well if not better than we could ask for. More
Experience was great. Better than other Kia service centers I have been to. The interactions seemed genuine and not forced and I felt heard. I didn’t feel pressured or any Better than other Kia service centers I have been to. The interactions seemed genuine and not forced and I felt heard. I didn’t feel pressured or anything. More
Service and financing was very easy. Salesman was pleasant and explained any question very well. Salesman was pleasant and explained any question very well. More
Misael Rios is a very professional, courteous and knowledgeable tech. He answered all my questions and provided information about my vehicle that I had concerns with. Misaels positivity and polite at knowledgeable tech. He answered all my questions and provided information about my vehicle that I had concerns with. Misaels positivity and polite attitude would probably be the one of the only reasons as to why I would bring my vehicles back to this Kia location. The cashiers on the hand very opposite attitude from Misael. One cashier saw me, eye contact and all while I was waiting to pay and walked away. The lady that did help seemed like she was mad she was there. Her demeanor was very standoffish. If she doesn't like to deal with paying customers, why bother working with the public. More
Service advisor Desiree was really helpful and kept me informed about the updates on my vehicle, great advisor. There was a delay of a few days from the Factory warranty people to approve the service, bu informed about the updates on my vehicle, great advisor. There was a delay of a few days from the Factory warranty people to approve the service, but other than that, all was good. Good thing I asked for a loaner car, and I got one. More