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Kia Downtown LA
Los Angeles, CA
2,381 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,381 reviews
February 21, 2024
It was pretty upsetting to show up to my appointment and wait 45 minutes in my car till I got attended. And for them to tell me that they didn’t have the part. I don't Understand why Kia kept calling me eve wait 45 minutes in my car till I got attended. And for them to tell me that they didn’t have the part. I don't Understand why Kia kept calling me every other day to schedule an appointment if they didn’t have the part in stock. I had Yo walk away without the recall being taken care off. More
by NANCY
Verified CustomerEmployees Worked With
N/a
February 20, 2024
Very helpful, very informative, supportive and make sure that everything was taken care of with what I needed that everything was taken care of with what I needed More
by SEAN_LINAL
February 20, 2024
This was one of the worst experiences I have had getting my car serviced. They had my car for over a week and still never fixed the problem I originally came in for. While Arturo gave me a refund for the wo my car serviced. They had my car for over a week and still never fixed the problem I originally came in for. While Arturo gave me a refund for the work, it was still the worst communication and service I have experienced by far. More
by kseddon
Employees Worked With
Arturo Rios
February 20, 2024
Alli gave exceptional service and answered all of my questions that I had about my service and all my concerns regarding my next service appointment. He is amazing! questions that I had about my service and all my concerns regarding my next service appointment. He is amazing! More
by matthew.peter.murphy
Employees Worked With
Alli Levy
February 19, 2024
Poor communication, poor customer service, unprofessional, oil change and sludge prevention, battery change took a week to get done. My vehicle was returned with damage on the rear end. Still unprofessional, oil change and sludge prevention, battery change took a week to get done. My vehicle was returned with damage on the rear end. Still awaiting for management to get back to me to get this issue resolved. More
by Kia Seltos
Employees Worked With
Desiree & Eric Espinoza
February 19, 2024
The service tech was so I was it confused me that the service tech was not sure unsure service tech was not sure unsure More
by SHORTYOG54
Employees Worked With
February 19, 2024
One of the BEST places I ever was! !Best service,and the best deals!!Thank you guys!!!! !Best service,and the best deals!!Thank you guys!!!! More
by SERGEIGIRIN1
February 18, 2024
Julia Romero is very good in her work and is 5 stars. 4 stars rating is pointed to extremely long wait in car to check in. Once again thank you to Julie (My service person) and the mechanic team🙏🏼😊. 4 stars rating is pointed to extremely long wait in car to check in. Once again thank you to Julie (My service person) and the mechanic team🙏🏼😊. More
by SANGTAWAN1
Employees Worked With
5 stars for Julie Romero (SERVICES DEPARTMENT)
