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Kia Downtown LA
Los Angeles, CA
2,381 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,381 reviews
Verified Customer
January 05, 2024
The person who took care of me was good customer service, and you know his job. He show me all the fundamentals, and I wish other other employees would do the right thing. Take care. and you know his job. He show me all the fundamentals, and I wish other other employees would do the right thing. Take care. More
by ABCMJS
Employees Worked With
Mtsael Rios
January 05, 2024
I will never purchase from another dealership! I LOVE KIA DOWNTOWN am& all the staff! I LOVE KIA DOWNTOWN am& all the staff! More
by Clementine
Employees Worked With
January 05, 2024
Friendly with customers. Answers all questions completely with patience and respect to all the customers. Answers all questions completely with patience and respect to all the customers. More
by OMALLEYSTEPHEN
January 04, 2024
Great customer service, the woman and gentleman who helped me out did a very great job. helped me out did a very great job. More
by EUGENE_RENFURM
Employees Worked With
Other Employees :
I can't remember
January 03, 2024
Jordan and Kia of downtown took amazing care of us whilst purchasing our Kia Sportage. They made it easy and effortless for us to get the car of our dreams. purchasing our Kia Sportage. They made it easy and effortless for us to get the car of our dreams. More
by SDIBI
Employees Worked With
January 03, 2024
My first few months of working with the Kia service department was honestly terrible, I almost had to get a lawyer just to get a response from my advisor (Christine). Once my advisor was switched, it w department was honestly terrible, I almost had to get a lawyer just to get a response from my advisor (Christine). Once my advisor was switched, it was a whole different experience and I went from hating Kia to appreciating the communication I was receiving from my new advisor (Jacob). After 1 year of my Kia Optima being at the service department (plug in hybrid battery died/on back order), I went over to sales and asked what my options were. That was when Lupe started to help me and he was very knowledgeable and kind. I appreciated his help and guidance on my new vehicle and he really helped improve my whole experience with Kia. If it wasn’t for Jacob or Lupe, I likely would have never purchased another Kia ever due to the treatment I had received the first 6(ish) months of working with Kia of DTLA. They really turned my experience around, from a massively negative opinion to an experience that I look back on and appreciate. More
by ashlee.phelps
Employees Worked With
Lupe
January 03, 2024
Horrible service! The girl at the front desk for the service department was rude. We were promised that the first oil change would be free with our purchase. They deni The girl at the front desk for the service department was rude. We were promised that the first oil change would be free with our purchase. They denied it. We were sent a coupon that our first service would be $50 we drove over an hour to take it to get serviced there just for them to also deny the coupon and say that it wasn’t that price since that coupon was for 5 liters of oil when our telluride needs 7L. They refused to let us pay the difference and we’re charging us around 200 for the first service. Overall the girl was just very rude and didn’t seem to care to provide any decent customer service. Never taking our car to get anything there again. More
by JENNY.CONTRERAS482
Employees Worked With
Service Department
