Kia Downtown LA

It went very well. Mike Avanecian was excellent. Very attentive and professional. Glad I own a KIA! Mike Avanecian was excellent. Very attentive and professional. Glad I own a KIA! More

Excelente servicio lo recomiendo la amabilidad de los trabajadores la atención a los servicios del vehículo excelente trabajadores la atención a los servicios del vehículo excelente More

I appreciated they had availability for scheduling services. They were helpful and friendly in the process as well. services. They were helpful and friendly in the process as well. More

He was very polite helpful and understanding. I was very satisfied with his helpfulness. Will be back soon. I was very satisfied with his helpfulness. Will be back soon. More

I have had all my services fone at Kia DTLA since I purchased my car purchased my car More

Very helpful friendly service! ! They took care of me really well. First time here and will be back! ! They took care of me really well. First time here and will be back! More

It was great! The best part was they immediately threw out the dealer mark-up, and did not waste our time trying to cut the mark-up back a bit at a time. Further, The best part was they immediately threw out the dealer mark-up, and did not waste our time trying to cut the mark-up back a bit at a time. Further, they didn't try to sell us any credit or leasing instruments. In fact, they even let us use a credit card for $5000 of the purchase. They also were very flexible about the add-ons, in particular the cilajet paint and the Lojack. There was no pressure and I felt trusted. Really a positive experience. More

The service coordinator was professional and amicable and there was no upselling on this visit. I scheduled a same day 12:00 appointment as a follow up to a previous appointment for a recall part that had ar there was no upselling on this visit. I scheduled a same day 12:00 appointment as a follow up to a previous appointment for a recall part that had arrived. I was placed in the vehicle queue immediately and waited only 10 minutes to receive a receipt for the expected service. I was advised the service would take about an hour and the work was completed in about an hour. After leaving, I received an email with the results of a multi-point inspection. I was surprised to find the recommendation was different from the week before. It stated my brake fluid level condition had a fail status and required immediate attention. There has been no fluid leaked in my driveway, no alert on my dashboard, and a visual inspection the same day revealed the fluid level was at the maximum line. It seems I’ve never been able to get stellar service at this dealership. More

They had my car for 2 days only to tell me it was fine (even though when I received it back it was making the same terrible noise). I was told they would call me at the end of the 1st day and never got a (even though when I received it back it was making the same terrible noise). I was told they would call me at the end of the 1st day and never got a call. The next day I hadn’t heard anything by mid-afternoon and had to contact them only to find out they hadn’t even done anything yet More

Greqt services and great time. Your waiting room onces provided drinks and snacks. Bring that back. Your waiting room onces provided drinks and snacks. Bring that back. More