Kia Downtown LA - Service Center

I was impressed by the friendly service and quick response. Thank you, Julie.I was always moved by the way he smiled. response. Thank you, Julie.I was always moved by the way he smiled. More

Quick service. Attended me promptly. Answered my questions. Kept me informed via text. Quick turnaround Attended me promptly. Answered my questions. Kept me informed via text. Quick turnaround More

The service and rental teams were both great and super helpful! Arturo was my service rep and he was great to work with. helpful! Arturo was my service rep and he was great to work with. More

Great service. Communication was on point. Work was completed sooner than expected. Will be back soon Communication was on point. Work was completed sooner than expected. Will be back soon More

Service was solid, it took a little longer then expected however the service was still good. however the service was still good. More

The experience was pretty easy but the wait was too long to check in. Kia needs a bigger service space. Desiree was very helpful and made sure I didn’t wait when I picked my car up. to check in. Kia needs a bigger service space. Desiree was very helpful and made sure I didn’t wait when I picked my car up. More

They were very helpful and professional. They made me feeling like part of the .family. They made me feeling like part of the .family. More

Great service all the time long wait but good communication on the update of the car communication on the update of the car More

Excellent service, have complains. every time I come they always know how to help me/us. every time I come they always know how to help me/us. More

Had some work done. Was told that it was going to take 3-4 more hours than planned. Was given a courtesy shuttle ride home. Complimentary text when my car was done. Uber Was told that it was going to take 3-4 more hours than planned. Was given a courtesy shuttle ride home. Complimentary text when my car was done. Ubered back. The End LOL Great customer service by Oscar and the rest of the team. More