Kia Downtown LA - Service Center

Was super helpful throughout the process and walking me through what I needed vs what was additional through what I needed vs what was additional More

Service department was very responsive and kept me informed of the progress of my repair. Parts are still in short supply. informed of the progress of my repair. Parts are still in short supply. More

My service advisor Desiree was very warm and welcoming. She was polite and very thorough in checking on my previous service I had performed on the car. She was polite and very thorough in checking on my previous service I had performed on the car. More

Excellent customer service. I went in for a recall on my 2024 ev6 gt. I was taken care of well. My car was ready ahead of schedule and even though it was busy I had no problems. I went in for a recall on my 2024 ev6 gt. I was taken care of well. My car was ready ahead of schedule and even though it was busy I had no problems. More

Julie was very helpful in explaining everything to me and car was ready in 3 hours like she said. car was ready in 3 hours like she said. More

My service advisor, Elizabeth Ramirez, was very professional to lead me to maintain my vehicle. Without big troubles, I can finish all of necessary maintenance processes. professional to lead me to maintain my vehicle. Without big troubles, I can finish all of necessary maintenance processes. More

The day I brought my car in for service was very busy resulting in a 20 min wait, but the car was ready the same day even so. resulting in a 20 min wait, but the car was ready the same day even so. More

The service was excellent. The advisor explained the problem clearly. I was very satisfied today. The advisor explained the problem clearly. I was very satisfied today. More