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Kia Of Chattanooga
Chattanooga, TN
2,584 Reviews
Welcome to Kia of Chattanooga
When it is time to trade in your current car for a new Kia or a late-model used car near East Ridge and Ooltewah, TN, turn to Kia of Chattanooga. Our full-service new car dealership is home to an impressive selection of new cars and crossover SUVs from Kia. We stock every new model from Kia and carry a large inventory of used cars for sale from Kia and a variety of auto brands.
New and Used Auto Sales and Financing Near Ringgold, GA and Cleveland, TN
Explore our extensive new Kia inventory or our used cars for sale now to find your next vehicle here on the Kia of Chattanooga website. Our dealership is just minutes from East Ridge and Ooltewah, TN, so visit us in Chattanooga, TN for a test drive!
As a full-service Kia car dealer, Kia of Chattanooga also offers financing and auto service and parts on-site. Our Finance Department is committed to helping drivers of all credit levels drive the Kia or used car they want. Car buyers with low credit scores can even get auto loans, thanks to our bad credit financing!
Expert Auto Service And Genuine Kia Auto Parts In Chattanooga, TN
Whether you drive a Kia Optima, Sorento, Forte or a vehicle of another automaker, the Service Department at Kia of Chattanooga can provide top-notch auto maintenance and repair. We honor all Kia warranties and regularly perform service like brake jobs, wheel alignments, tire rotations, battery testing and replacement, oil changes, filter replacement and more on various makes and models. Kia of Chattanooga is committed to providing Chattanooga, TN area drivers with all of the automotive services they could ever need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:30 PM
Sunday Closed
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Showing 2,584 reviews
July 12, 2024
I took my Telluride in for a 15,000 service which I was told would be $339. I told them I would wait for the service to be completed. Three hours later, I discovered my car service had been completed almos told would be $339. I told them I would wait for the service to be completed. Three hours later, I discovered my car service had been completed almost an hour earlier and my service guy forgot I was in the waiting room. Then I go to pay and my service cost was $482 with no extra work done other than the 15,000 service. To top it off, they wanted to charge me 3% fee if I used a credit card. I will not be back and I advise everyone else to avoid this place if at all possible. I would give them a zero if possible. More
by dsberube
Employees Worked With
Charlie Puckett
January 05, 2024
On 12/6/23, I was offered a refund by Kia through a comment on the BBB website for poor service. I called the following day and was told it would be returned to me within a week. It is 1/5/24 and I sti comment on the BBB website for poor service. I called the following day and was told it would be returned to me within a week. It is 1/5/24 and I still do not have the money. When I called to speak to someone about it yesterday, the service manager was "out sick" for the day, so I had to leave a voicemail. I called back today and didn't give my name so he couldn't avoid me. When the service manager got on the phone, his whole attitude changed. All I wanted to know was how long it would take to get my refund. He kept talking over me and refused to answer my question. He said he got my voicemail yesterday and talked to accounting who said it has been sent. I told him that I still do not have the money and asked who I needed to speak to in accounting. He told me I wasn't speaking to anyone in accounting. This makes me think that he didn't actually give me a refund. I don't think everyone in the service department is a crook, but this particular service department and dealership are awful. I do not recommend buying from them. Check out the negative reviews on the BBB website for more details. They picked the wrong one. More
by Erica M
Employees Worked With
Kevin Williams (service manager)
November 09, 2023
I was so impressed with Mike Kost. He was very intuitive as far as to what I was looking for on my car shopping day. I think having a great experience salesperson who likes their job a He was very intuitive as far as to what I was looking for on my car shopping day. I think having a great experience salesperson who likes their job and demonstrates their abilities is a great sales person to have. We are so please. Also we never owned a Kia Car every. ( always driven Jeep’s) . Our experience with Kia of Chattanooga was definitely outstanding. I will be telling my friends and family. (Good Vibes)😊👍 More
by Peaches19640223
Employees Worked With
Amanda she was the first person I spoke with in the phone. She was very helpful and efficient. She scheduled my appointment on Saturday Nov4th . Amanda demonstrated excellent., Clyde Dempsey, Matt Moreland, Juan Salazar, Charlie Puckett, Larry Sikes, Matt Vogal
October 09, 2023
They never answer the phone in service department. They never return your call. Only gave one star because it won’t let you continue by choosing zero They never return your call. Only gave one star because it won’t let you continue by choosing zero More
by Screen name
Employees Worked With
Robert Painter, Charlie Puckett, Jacob Hood, Nikki Millhorn
