Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia Of Waldorf
Waldorf, MD
291 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 291 reviews
May 30, 2015
A great experience. As a single lady purchasing a vehicle for the first time in a very long time I wasn't sure what to expect so far as being treated fairly. However that As a single lady purchasing a vehicle for the first time in a very long time I wasn't sure what to expect so far as being treated fairly. However that feeling faded quickly as i soon realized that from management, to salesmen, to finance, employees were totally working together to give me the best deal possible, satisfy my needs and make this a great buying experience.I couldn't be happier with the treatment i received from this dealership. I will definitely recommend it to my friends and would certainly be a returning customer in the future.Also originally I was thinking I would have to buy used. However everyone worked with me so well that I left in a 2015 kia Soul........needless to say I am very happy. Thank you Kia of Waldorf for everything. More
by Soulful
Employees Worked With
Chris Austin
Helpful May 25, 2015
Amazing deal 2013 dodge 13000 miles for $15,683 Everyone is very nice and seems like they can work with you. i thought we got an deal when blue book says we should have paid 16000 to 19000 for our Everyone is very nice and seems like they can work with you. i thought we got an deal when blue book says we should have paid 16000 to 19000 for our vehicle but we got it for 15,683 only bad thing is the APR they could not give me a lower rate than my insurance company, More
by rasit-akbas
Employees Worked With
Chris Austin, Lauren Thompson
May 18, 2015
First car buying experience went very well! My experience at Kia of Waldorf was great. I stopped by on May 7, 2015 just to browse for a used car. Zach Willett, my salesman was a tremendous guy t My experience at Kia of Waldorf was great. I stopped by on May 7, 2015 just to browse for a used car. Zach Willett, my salesman was a tremendous guy to work with! He was honest, super friendly, answered all the questions that I asked and not only did Zach take the stress out of buying a vehicle, but actually made it an enjoyable experience definitely being my first purchased vehicle. I should mention that the manager Chris Austin and the finance gentleman Mike Austin were fantastic as well. Mike was able to break down the warranty differences and helped me pick the right one. At the end I did purchase a used car and absolutely grateful to have work with these gentleman. Will definitely recommend Kia of Waldorf and my salesman Zach Willett to my friends and family! More
by Luis
Employees Worked With
Zach Willett, Chris Austin
May 07, 2015
great service I had great service buying my car! Lauren was great, nice, and very helpful! I tell my friends and family to get ther,e thanks again! I had great service buying my car! Lauren was great, nice, and very helpful! I tell my friends and family to get ther,e thanks again! More
by williams88
Employees Worked With
Lauren Thompson
May 07, 2015
Avoid this dealership This is the ad to which we responded: "2004 Nissan Altima 2.5 - $5,500" "New car trade, no accident with lots of life left. Took this car for a test This is the ad to which we responded: "2004 Nissan Altima 2.5 - $5,500" "New car trade, no accident with lots of life left. Took this car for a test drive and was very pleased how it checked out. 150 point maryland state Saftey inspection, oil changed, fulids toped off and ready to service it's new owners. Illuminated entry and Remote keyless entry. Green Machine! Move quickly! Don't miss your opportunity at purchasing this handsome 2004 Nissan Altima. …" We arrived at Kia, Waldorf, on 5/7/15 and asked to see the above Nissan Altima. Lauren went in the back, returned and said it was "on the rack," for a state inspection and couldn't be seen at the moment. However, she said there was a newer Nissan Altima available for $8,000. We said we were not interested in the newer model, would go for a meal, and call back later to see if it was off the rack. About two hours later we called and were told it was still on the rack. Late afternoon the next day, 5/8/15, we called. Lauren said it was being worked on and she didn't know when it would be ready. About an hour later we called and said we really liked the car and would like to put a deposit on it. Lauren got a manager, Chris, who said it needed work and the price would have to be raised by $1,500. When queried on what work needed to be done Chris said he didn't know the specifics. We said the car was advertised as having had a 150 point inspection and was ready for purchase, now it wasn't, so it appears to be a classic "bait and switch" tactic. Then another individual got on the phone but I didn't get his name. He also couldn't say what work had to be done but the car wasn't safe to go on the road. When I reminded him that the car was advertised as ready for sale with a 150 point inspection, and that I would complain to the Better Business Bureau, he said the car was no longer for sale and then hung up. My next step is to lodge a complaint with the BBB based on Kia of Waldorf's false advertising. More
by Backyard mechanic
Employees Worked With
Christopher Burroughs
May 01, 2015
Amazing Experience I felt so comfortable with at this dealership. No pressure from the salesmen. I told them what I could afford and drove out with my new Soul. They exp I felt so comfortable with at this dealership. No pressure from the salesmen. I told them what I could afford and drove out with my new Soul. They explained the extra warranties and didn't Pressure me for anything extra. I love that Kia has so many features on the base models, I would recommend this dealership and my salesman J C Rodrigues to anyone More
by maillady
Employees Worked With
JC Rodriguez
April 24, 2015
Great Experience I went into Kia of Waldorf with a pre approval not knowing what to expect, but not in my wildest dreams did I think I would leave out with a brand new I went into Kia of Waldorf with a pre approval not knowing what to expect, but not in my wildest dreams did I think I would leave out with a brand new car. Something I had voiced to my sales rep that I never had. Breanna took the time out to find the perfect vehicle, explained everything to me and fought for my deal. She has to be the greatest rep I've ever come across in the 15 years of driving I've had. I am now a Kia man and everyone I know will become one as well. More
by JDMoney82
Employees Worked With
Breanna Kerns
April 18, 2015
Awesome! Kia's showroom is calming,,. it didn't have a feeling of a shark tank. The service representatives were courteous and accommodating. Ms. Morgan Trau Kia's showroom is calming,,. it didn't have a feeling of a shark tank. The service representatives were courteous and accommodating. Ms. Morgan Traudt, assisted by Mr. Jarrad, was awesome, Personal and professional, Ms. Morgan was knowledgeable about the products, where she wasn't sure, she found out. She patiently facilitated our coming to purchase a 2006 Pontiac Soltace to the purchase of the car we needed, a 2014 Hyundai Volaster -- instead of her trying to sell us a car she wanted to sell us. No doubt when people ask, I will tell them about my experience at Kia of Waldorf and I will send those interested to Ms. Morgan. More
by Gracious
Employees Worked With
Kerry Lennon
April 15, 2015
Great experience Bre was such a huge help along with Chris in purchasing my new kia . would recommend to all my friends and family. Will send everybody Bre was such a huge help along with Chris in purchasing my new kia . would recommend to all my friends and family. Will send everybody More
by Job143
Employees Worked With
Chris Austin, Breanna Kerns
April 08, 2015
BRE WAS ABSOLUTELY AWESOME!!!!!!! As a first time buyer; Bre, at the Kia a Waldorf made my experience the best. I went in with an agenda and came out with exactly what I wanted. Ever As a first time buyer; Bre, at the Kia a Waldorf made my experience the best. I went in with an agenda and came out with exactly what I wanted. Everyone was friendly from the initial phone conversation. THANK YOU guys for all of your help!! More
by Dria
Employees Worked With
Chris Austin, Breanna Kerns
