Kia Of West Nyack

Wonderful Staffed by caring, communicative , cheerful people. First person covered the seats with plastic and put a mat on the floor. Second person explained Staffed by caring, communicative , cheerful people. First person covered the seats with plastic and put a mat on the floor. Second person explained the procedure , again cheerful, polite, professional. There was coffee, comfortable seating, tv. Quick ! As I was leaving the manager came by, thanked my for my business! Just a totally pleasant experience! More

Great, thorough service. There are a few Kia dealers much closer to me, but I chose to go out of my way to Kia of West Nyack. They know how to treat and keep their customers! There are a few Kia dealers much closer to me, but I chose to go out of my way to Kia of West Nyack. They know how to treat and keep their customers! More

Overall Good I ended up leasing a 2019 Kia Sorento from West Nyack. Salesman Dave was great. Overall, it was hectic trying to schedule new car pickup. Kia was I ended up leasing a 2019 Kia Sorento from West Nyack. Salesman Dave was great. Overall, it was hectic trying to schedule new car pickup. Kia was apprehensive of taking my end of leased car from Nissan. Would have liked it if they were more accomodating with taking in my end of leased car. More

Simple and Easy I didn’t know what to expect because I’d never purchased a Kia. I was pleasantly surprised. I was treated kindly and with respect as one expects but I I didn’t know what to expect because I’d never purchased a Kia. I was pleasantly surprised. I was treated kindly and with respect as one expects but I also was not strong armed or had anyone try to sell me something other than what I came in for. Leticia is lovely and professional and kind. More

The service who kept me as a customer I love kia! I been a customer with my 3 year lease and at end of the my lease I didn't know if I wanted to lease again or buy my lease. I visited anot I love kia! I been a customer with my 3 year lease and at end of the my lease I didn't know if I wanted to lease again or buy my lease. I visited another kia and it was not a pleasant experience but at West Nyack they valued my as an individual as a Kia customer. They helped me buy my lease and leave very happy!! Thank you Leticia Glenn, Kia sales Manager, for listening and helping so much! Thank you Mr. McCormack the financial manager for the detail of your work. If it wasn’t for West Nyack Kia I would not have stayed a customer. Thank you!!! More

Service for Second Experience It was my 2nd time at Kia of West Nyack and my overall experience was great, again! My service agent April was AWESOME... from the moment my vehicle w It was my 2nd time at Kia of West Nyack and my overall experience was great, again! My service agent April was AWESOME... from the moment my vehicle was in their possession April kept me abreast of everything from timing to what was being done. She is knowledgeable and courteous. In truth, had it not been for April's follow-up calls I would not have remembered to bring my vehicle in for the needed recall items. More

Great service Very satisfied with my service and my service advisor April was a great help as well. And happy with the key drop off very convenient and very happy w Very satisfied with my service and my service advisor April was a great help as well. And happy with the key drop off very convenient and very happy with the car wash and detailing. More

Customer service Friendly, knowledgeable, courteous, and professional. Everyone I dealt with was super easy to work with and fully explained every part of their role a Friendly, knowledgeable, courteous, and professional. Everyone I dealt with was super easy to work with and fully explained every part of their role and how they can help me. During my entire purchasing experience I felt zero pressure and stress due to the excellent staff they have at Kia. Kristian of sales is a 10/10 employee, would definitely buy using him again. More

Upscale Kia Among the most essential experience buying a car. Nick was very professional, communicated very well and upfront with all available options of trading Among the most essential experience buying a car. Nick was very professional, communicated very well and upfront with all available options of trading, buying, financing and leasing. I’m definitely buying my next Kia here. More

Charged for Warranty I am not sure where the problem lies, if it is with the Dealer or Kia but I brought my car in for a warranty problem. They duplicated it on the morni I am not sure where the problem lies, if it is with the Dealer or Kia but I brought my car in for a warranty problem. They duplicated it on the morning it came in but then were unable to duplicate it again. Since in there eyes the problem went away I had to pay for a service visit. But why is it my fault if you SAW the issue and then it went away that there is no problem. You know it exists as you saw it. I do not think I should have been responsible for the charge, not very fair. To the point my customer service rep April was wonderful and was more than helpful. More