Kia Of West Nyack

Very nice and the staff was friendly When I arrived I was met by Mr McComack he was so nice I purchased two Kia Sportages Very happy with out service I do have to return because the When I arrived I was met by Mr McComack he was so nice I purchased two Kia Sportages Very happy with out service I do have to return because there was a scratch my door I have to go back for detailing More

Great service, Long process All the sales people were great, But the process was ridiculously way too long; 7 hours long. I feel in this day & age with technology, The process sh All the sales people were great, But the process was ridiculously way too long; 7 hours long. I feel in this day & age with technology, The process should be way quicker. Besides that, everyone was super friendly and very personable. More

excellent service center Hassle free timely service in a friendly manner. Car was repaired on warranty (they even had in stock the necessary parts), cleaned and returned with Hassle free timely service in a friendly manner. Car was repaired on warranty (they even had in stock the necessary parts), cleaned and returned without any outstanding issues More

Service at Kia of West Nyack Awesome ,service was fast and the entire staff was friendly and helpful. I was there for my first scheduled maintenance. It was completed and I was o Awesome ,service was fast and the entire staff was friendly and helpful. I was there for my first scheduled maintenance. It was completed and I was on my way in less than an hour. More

Recall service Service is always courteous and professional. Customers are treated as valued customers. I was in for a software recall update which was handled promp Service is always courteous and professional. Customers are treated as valued customers. I was in for a software recall update which was handled promptly while I waited. Their full point inspections and refill fo all fluids on every visit is a plus. More

Ver Happy I drove into the service area without an appointment & they took me right in I was very surprised. The service team is very polite to the costumers. I drove into the service area without an appointment & they took me right in I was very surprised. The service team is very polite to the costumers. Thanks More

Excellent service experience. Service Personnel was very attentive and experienced. Took time to help me with my Android auto will use the dealership for all my future service. Service Personnel was very attentive and experienced. Took time to help me with my Android auto will use the dealership for all my future service. More

horrible experience I leased a new Kia but was sent home with the wrong car. The car did not match the VIN # on paperwork. I had to return the car and take the correct vi I leased a new Kia but was sent home with the wrong car. The car did not match the VIN # on paperwork. I had to return the car and take the correct vin #. Due to the inconvenience, they paid 1 month lease, which was very generous, however, I had to drive there weeks later to collect the check for the month they were paying. THey also never paid off my old lease which was part of our aggreement. Upon calling them to remind them, I had to pay off myself and drive there and pick up the payment to reimburse myself. I have never had to do that before. Payoffs should be done by them. So unprofessional. Not to mention that they never checked to see what my balance was when I told them I wasn't sure how many payments were left and inevitable settled on a lesser amount. Weeks later called to see if they would cover that extra 310 payment and got a complete runaround. One manager told me yes. However never received check. I called a month later and that manager had left after a few weeks. No wonder he left. The place is disorganized and no ones knows what is going on! Never received a call back from other manager. Go somewhere else to buy or lease a KIA! More