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Kia Of West Nyack
West Nyack, NY
689 Reviews
Making the decision to buy a new car is a big one. Two even bigger choices are, however, the kind of car you'll buy and where you choose to buy it.
Why do so many drivers choose our new Kia dealership?
That's a question that can really only be answered with a visit to our showroom. But if we had to sum it up in a word, it would be service.
See, aside from our excellent selection of models (Optima, Soul, Sorento, Forte, Rio), we also offer a superb selection of used cars. And because we're committed to helping you realize your dream of ownership, we also offer the following:
A wide range of car loan and Kia lease options.
Genuine Kia parts to enhance your driving experience.
A fully staffed car service and maintenance department
In other words, Kia of West Nyack is here for you throughout your entire car ownership experience. Swing by 250 Route 303 North West Nyack, New York and learn more about what we can do for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 689 reviews
September 18, 2018
Buyer Beware Buyers Beware! I purchased a Truck from them on 8/17/18 Said I was approved, I left with the vehicle. Today is 9/18/18 it's been over a month, they Buyers Beware! I purchased a Truck from them on 8/17/18 Said I was approved, I left with the vehicle. Today is 9/18/18 it's been over a month, they called me today saying they can't get me approved with the bank that I signed the paperwork for. Told me I have to return the vehicle, Why would anyone in their right mind buy a car from you, without knowing if the car is really theirs or not. Now you have me approved with another Bank, but want the Truck back until the deal is Finalized! Shady Dealership, Stay Far Away Been nothing but a headache since Day 1. More
by Joon23
Employees Worked With
Joseph
September 17, 2018
Excellent I came in for an oil change and free tire retation. Gail in service department advised me that I needed my software updated. The service was quick and I came in for an oil change and free tire retation. Gail in service department advised me that I needed my software updated. The service was quick and professional. Gail also looked up the two other vehicles we own or lease and told me that the forte was in need for service. Excellent service. More
by NYI2020
Verified CustomerEmployees Worked With
Gail in. Service department.
September 14, 2018
Professional and timely I would recommend the service dept to anyone The service was timely and the service person was courteous. I would recommend them to everyone Great job I would recommend the service dept to anyone The service was timely and the service person was courteous. I would recommend them to everyone Great job!! More
by JPROTELLA
Employees Worked With
April
September 13, 2018
Scheduled Maintenance was Expensive I had 15,000 mile scheduled maintenance done on my 2016 Kia Soul. Setting up an appointment via phone was pretty easy. They allow you to reques I had 15,000 mile scheduled maintenance done on my 2016 Kia Soul. Setting up an appointment via phone was pretty easy. They allow you to request an appointment via their website. The service department does not stay open late; the latest appointment they were willing to make was at 2:30. The maintenance cost over $300 to replace windshield wipers, change the oil, and replace some filters. I do not have any experience with any other Kia dealers; so, I am not able to say whether Kia of West Nyack is better or worse than average. I answered "No" to the question "Would you recommend this service center?" because this DealerRater site requires you to make a selection. But the truth is that I don't know if I would recommend them or not. More
by Noseybody
Employees Worked With
Juan
September 11, 2018
Review of Kia of West Nyack The dealership had a vehicle listed on their website for $9,998 as the final price but when I went to the dealership their was another $1,900 of deal The dealership had a vehicle listed on their website for $9,998 as the final price but when I went to the dealership their was another $1,900 of dealership prep fees on the vehicle which didn’t include floor matts to the vehicle and the $,1900 was added onto the final price of the vehicle on the bill of sales and the dealer prep was not disclosed. Also it took about 6 plus hours of me being at the dealership to buy the car. I feel that when you list a vehicle as a final price all of the dealer prep fees should have been listed. I feel it’s kind of shady to do it the way the dealership wrote up the sale of the vehicle. I will not be back at this dealership and would not recommend them. 1 positive note Elie the person helping me was a nice guy. More
by bjv321
Employees Worked With
Elie, Shane Bacchas
September 08, 2018
A lease return was damaged & stolen I leased a 2014’Sorrento. The ownership was different (just as slimy). The Sorrento was returned early for a new 2017 Sportage. The car was moved from I leased a 2014’Sorrento. The ownership was different (just as slimy). The Sorrento was returned early for a new 2017 Sportage. The car was moved from lot to lot and never returned to Kia. A employee had an accident and the bill was never paid to the body shop. He went to State court and the car was awarded to him for SCRAP!! The dealership states he has no responsibility even though it was his employee driving the truck. I’VE CALLED AND VISTED THIS DEALERSHIP MULTIPLE TIMES TO TRY TO RESOLVE THE ISSUE. BOB NEVER HAD THE GUTS TO DISCUSS THE ISSUE WITH ME FACE TO FACE. NOW A RETURNED CAR THAT WAS PAID IN FULL IS ON MY CREDIT REPORT FOR $20++ because the dealership never returned the car to Kia or paid their bill to the body shop. The Srate is involved and I’ll five Bob until the end of the month to contact me or my attorneys will seek damages. STAY AWAY FROM THE THIEVES AT THIS DEALERSHIP!!! More
by Beyond Angry
Employees Worked With
Bob Erickson
September 07, 2018
Very nice and the staff was friendly When I arrived I was met by Mr McComack he was so nice I purchased two Kia Sportages Very happy with out service I do have to return because the When I arrived I was met by Mr McComack he was so nice I purchased two Kia Sportages Very happy with out service I do have to return because there was a scratch my door I have to go back for detailing More
by TORINOS21
Employees Worked With
McComack, Shane Bacchas
September 07, 2018
Great service, Long process All the sales people were great, But the process was ridiculously way too long; 7 hours long. I feel in this day & age with technology, The process sh All the sales people were great, But the process was ridiculously way too long; 7 hours long. I feel in this day & age with technology, The process should be way quicker. Besides that, everyone was super friendly and very personable. More
by NishaM
Employees Worked With
Michael Luciano
September 07, 2018
Terrible Would give this place 0 stars if possible If this was the last dealership on earth I’d rather walk then give those xxxxx of the earth any business. Ev Would give this place 0 stars if possible If this was the last dealership on earth I’d rather walk then give those xxxxx of the earth any business. Every person in that place is a xxxx all the way up to the GM. Not sure how Shane and Nick still have a job very disrespectful people Shane called me “a peice of xxxx” and the GM did absolutely nothing about it. Nick the finance manager does not no anything he’s doing as well. Do not make the same mistake I did by going to this dealership, it is a very shady dealership with very shady workers. More
by Cars1
Employees Worked With
Juan Ortega.( clearly hates his job) Nick(guy with no knoledge of finance), Shane Bacchas
September 07, 2018
excellent service center Hassle free timely service in a friendly manner. Car was repaired on warranty (they even had in stock the necessary parts), cleaned and returned with Hassle free timely service in a friendly manner. Car was repaired on warranty (they even had in stock the necessary parts), cleaned and returned without any outstanding issues More
by happy customer
Employees Worked With
sevice coordinators
