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Kia Of West Nyack - Service Center

West Nyack, NY

4.7
342 Reviews

342 Reviews of Kia Of West Nyack - Service Center

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October 28, 2022

This is for Ron and Neysha, both very professional and assisted me with my service appointment. Ron has been very helpful in past appointments as well. Neysha was there to walk me to my car after the ap More

by Dee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron / Neysha
Oct 30, 2022 -

Kia Of West Nyack responded

Thank you for the great review! We are thrilled to hear that Ron and Neysha delivered such an outstanding experience. Drive safely, and we hope to see you back again at Kia of West Nyack!

Oct 31, 2022 -

Dee responded

You're very welcome. The employees deserved it. I will see you for next service. Thanks again!

October 25, 2022

The dealership is professional, organized, has competitive pricing, is informative and well run. I would buy from them again More

by Suekoudelka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 26, 2022 -

Kia Of West Nyack responded

This review is music to our ears! Thank you for trusting Kia of West Nyack with your business, it means so much that you are a happy customer. See you next time!

October 22, 2022

Poor performing vehicle. Terrible service. Poor communication. Ordered parts that never arrived and ended up not needed. Engine failure for 2016 Optima at 102 K miles. I wa More

by Atpappalardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Javier, Neysha, Rueben
Oct 26, 2022 -

Kia Of West Nyack responded

We're disappointed to see your review as it does not reflect the attentive professionalism we strive for, and we apologize for any inconvenience we may have caused. We understand you're upset and we're very sorry that we've lost your confidence, but your feedback is valuable in helping us make improvements going forward. Please let us know if you have any additional details to include. Thank you, Customer Care Team - (877) 811-9330

October 03, 2022

Michael was professional,helpful, caring &, happy to answer questions. He kept me informed, checking in with me every step of the way. Thank you, Michael, for all you do, to make sure your customers are More

by shanti
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael & a few others
Oct 03, 2022 -

Kia Of West Nyack responded

We are so happy to receive your stellar 5-star review! Thank you for the shoutout to Michael's fantastic service, and we hope to see you again at Kia of West Nyack!

September 26, 2022

Service Advisor Ronald helped me. My car had a oil change. Everything went well. Thank you. More

by KMUSKMAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald
Sep 26, 2022 -

Kia Of West Nyack responded

It was our pleasure to assist you with your vehicle! Thank you for choosing Kia of West Nyack and for sharing your experience with Ronald. Drive safely!

Sep 26, 2022 -

KMUSKMAIL responded

Thank you!!!

September 14, 2022

Customer service was great! Very welcoming and informative. Service was performed quickly and the ending result was great! More

by Tjmax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 15, 2022 -

Kia Of West Nyack responded

This is what we love to see! It's our pleasure to offer friendly and timely professionalism. Thanks for choosing Kia of West Nyack!

August 23, 2022

I have enjoyed working with the dealership. Buying the car was easy and so was the service department More

by Mitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou and michael
Aug 24, 2022 -

Kia Of West Nyack responded

Mitch, thank you for reviewing us! We are so glad to hear that you had a successful purchase experience working with the Kia of West Nyack team. Drive safely, and we hope to see you back again down the road!

Aug 24, 2022 -

Mitch responded

Thanks again!!!

August 03, 2022

The service asst. mngr.,Michael, was knowledgeable, pleasant, concerned about my issue, and very professional throughout my experience at the dealership. I look forwar More

by Martywolf6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 04, 2022 -

Kia Of West Nyack responded

Your review is what we love to see! We're so glad Michael delivered friendly and attentive service that's earned your trust. Thanks for choosing Kia of West Nyack!

July 25, 2022

They are all very nice and accommodating. A pleasure to deal with this dealership. Ron from Service is great! Javier and Leticia in the sales department are great as well! More

by Gin0630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron, Javier
Jul 25, 2022 -

Kia Of West Nyack responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful experience working with Ron, Javier, and Leticia. Drive safely, and we hope to see you back again at Kia of West Nyack!

July 23, 2022

Very friendly staff who made you feel taken care of and comfortable. They were very informative and had my best interest in mind. More

by Bianca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neysha
Jul 25, 2022 -

Kia Of West Nyack responded

Bianca, your review is everything we hope to see! We're elated our team welcomed you with attentive professionalism that made you feel valued. Thanks for choosing Kia of West Nyack!

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