Kia Of West Nyack - Service Center

Great customer service I have been to this dealership twice in the last few months for service with 2 different vehicles. Both times I dealt with Susan and the customer ser I have been to this dealership twice in the last few months for service with 2 different vehicles. Both times I dealt with Susan and the customer service tremendous. She is so pleasant to deal with. Thank you! More

Great service from Vincent and Ruben. I used to get my vehicle serviced at Tenafly Kia until they closed. I found out where Ruben Negron, the service manager, was transferred to and deci I used to get my vehicle serviced at Tenafly Kia until they closed. I found out where Ruben Negron, the service manager, was transferred to and decided I take the trip to get my car serviced there. I have had such horror stories with servicing my car at other dealerships that, for me, it is worth the 40 minutes drive to have peace of mind. My service advisor at Nyack Kia was Vincent. Vincent was great and took excellent care of me and my car. I will return for future service. More

Unnecessary Services Recommended Technician recommended services (including Coolant Flush among other things) which had been completed several months prior and within 5k miles of this Technician recommended services (including Coolant Flush among other things) which had been completed several months prior and within 5k miles of this visit. I do not know if the technician was just mistaken or other motivation, but in my estimation he should not be making recommendations without checking records which would have shown that the services had been completed relatively recently. On the other hand, Advisor was friendly and professional and rectified the situation. More

Great Service Kia West Nyack provided me with prompt and friendly service. I highly recommend them to anyone. The waiting area was nice and comfortable and offered Kia West Nyack provided me with prompt and friendly service. I highly recommend them to anyone. The waiting area was nice and comfortable and offered complimentary coffee and shuttle service. More

Diagnostic Service The service rep was very helpful and friendly! I came in for a look at my tire sensor. The rep got it taken care of at no extra charge. AWESOME! The service rep was very helpful and friendly! I came in for a look at my tire sensor. The rep got it taken care of at no extra charge. AWESOME! More

Excellent I bought a used BMW at this dealership over a year ago. This was around the time the dealership was renovating, so I always felt that things were a wo I bought a used BMW at this dealership over a year ago. This was around the time the dealership was renovating, so I always felt that things were a work in progress. Friday I experienced excellent customer service from drop off to pick-up. Thank you! John More

Good Visit The dealership is nice. Its nice that they have snacks for customers while they wait. My advisor was very nice. It made something normally mundane and The dealership is nice. Its nice that they have snacks for customers while they wait. My advisor was very nice. It made something normally mundane and boring quite pleasant. More

great upon arriving at Kia W. Nyack I was meet by Vincent the service advisor. I was there to get recall and inspection on my car. upon arriving at Kia W. Nyack I was meet by Vincent the service advisor. I was there to get recall and inspection on my car. More

Efficient The service associate helped in a intelligent and polite manner they attended to me in a quick speed and communicated wonderfully today was a progress The service associate helped in a intelligent and polite manner they attended to me in a quick speed and communicated wonderfully today was a progressive day More

quick, courteous, and clean The service manager was great. No issues, he even had my car cleaned once my service was complete. The service took as long as he said it would. No su The service manager was great. No issues, he even had my car cleaned once my service was complete. The service took as long as he said it would. No surprises, That's a perfect visit. Thanks More