Kia Store East

Devon was my salesman and he was AMAZING. Super laid back, informative, and extremely thorough. I loved my experience and I LOVE my new Kia Seltos. Thank you Devon!!! back, informative, and extremely thorough. I loved my experience and I LOVE my new Kia Seltos. Thank you Devon!!! More

Brought a Kia sol 2014 already engine broke with 80,150 miles on it dealership and Kia said nothing they can do - do not buy miles on it dealership and Kia said nothing they can do - do not buy More

Recall xxxx I bought my 2015 Kia soul with 12 miles on it. This is my fifth recall. When I made this appointment I told them I wanted to add an oil change and I I bought my 2015 Kia soul with 12 miles on it. This is my fifth recall. When I made this appointment I told them I wanted to add an oil change and I needed shuttle service. When I arrived today she didn’t have oil change down and I was told the shuttle service was unavailable. They offered to help defer the cost if I wanted to call and Uber. I am now sitting here waiting. If the shuttle service wasn’t available I should have been called and given the option to reschedule. A copy of part of my confirmation email is below: Confirmation Code: X085VR7HMG Date and Time: 05/06/2019 10:30 AM Vehicle: 2015 KIA SOUL Requested Arrangement: Shuttle service I won’t ever buy a Kia from this dealership again. More

LEMON SALES I saved up and purchased a used Mazda CX9 this dealer in March'18. I've already had to replace the transfer case, Engine & Transmission,battery and st I saved up and purchased a used Mazda CX9 this dealer in March'18. I've already had to replace the transfer case, Engine & Transmission,battery and starter 1 mth after purchase. I am about to replace the Driveshaft as well outside of the extended warranty. When I bought the car I should have know they were pushing the extended warranty for a reason and sold it with an oil leak that I was unaware of. I spent almost $13,000 for a vehicle that has cost me new car price in the end. When i reached out to the dealer I received zero help except for paying the $100 deductible for the first repair. I've even wanted them to buy the car back to make it right and they never reached back out. It has been an unsafe nightmare for my family and i do not recommend anyone buying vehicles from here. More

interaction with Salesman Rob Mac is an excellent representative for Kia store East. I have bought many of automobiles in my 75 years. Rob made me feel at ease this purchase w Rob Mac is an excellent representative for Kia store East. I have bought many of automobiles in my 75 years. Rob made me feel at ease this purchase was actually enjoyable..I now have two Kia Souls I have purchased form Kia Store East. If I need a third I will be looking and asking for Rob More

Poor service Took car in for recall repairs, after 3 hours service department called and said car was ready; but when we arrived we were told repair could not be m Took car in for recall repairs, after 3 hours service department called and said car was ready; but when we arrived we were told repair could not be made because they had to order the part. Why would they not have parts available to make the repair? I just don’t get it, now we have to go back in 2 weeks. This is a KIA service center, come on! More

Great Customer Service Thanks to Will and Hanna at Kia East for getting us into a new preowned car. We appreciate your customer service skills with working with our budget a Thanks to Will and Hanna at Kia East for getting us into a new preowned car. We appreciate your customer service skills with working with our budget and explaining everything to us. More

Helpful and Respectful The Kia Store lived up to its name, the one stop shop for Kia vehicles. My experience was awesome and I got a product I love. William Shelton was sale The Kia Store lived up to its name, the one stop shop for Kia vehicles. My experience was awesome and I got a product I love. William Shelton was salesman, he was respectful and patient. He seemed to understand what my needs were and he helped in this process where I got a Kia product I am absolutely in love with. Feel safe and assured doing business here! More

Paul is awesome! When the engine in my Kia had to be replaced under warranty, Paul has been a friendly, positive voice in an otherwise negative situation. I'm proud to When the engine in my Kia had to be replaced under warranty, Paul has been a friendly, positive voice in an otherwise negative situation. I'm proud to own a vehicle that stands by its product! More

Professional, customer oriented, efficient Will helped me choose just the right Kia for my needs. He was patient & willing to go the extra mile. I would recommend this dealership to anyone. Will helped me choose just the right Kia for my needs. He was patient & willing to go the extra mile. I would recommend this dealership to anyone. More