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Kia Store East

Louisville, KY

3.5
432 Reviews

7301 New Lagrange Rd

Louisville, KY

40222

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Showing 432 reviews

February 10, 2017

Service Department Everyone was friendly and helpful as always. Service and costs were explained . I was notified that extra work that was needed and the reason for was More

by KiaService
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Bibbins
February 09, 2017

We purchased a new car. Everyone was very friendly. No aggressive sales people. We were very impressed with the atmosphere and we feel like we got a great deal. Loved our sal More

by Andy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Mac
February 07, 2017

Excellent Everyone was friendly and I was in and out, no unnecessary wait. I was asked if I needed the shuttle to take me anywhere. I was led to the waiting are More

by Nainai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliott
February 07, 2017

Great Experience at Kia service dept. Schad A. Snoke was my service advisor. He was professional and polite. He made sure I was aware that I needed a new cabin air filter and a new engine More

by abby3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schad A. Snoke
February 06, 2017

Painless. Kia store east, always takes good care of me. The service department answers all your questions and does the work in a timely fashion. Great job. More

by Leslie White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember.
February 04, 2017

Welcoming and informed I was warmly welcomed and informed what my 15,000 mile check-up and service would entail on my 2015 Kia Optima. I new what to expect and how long I More

by CJW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schad, Paul
February 03, 2017

Replaced wiring harness The service shop replaced a faulty wiring harness quickly and at no cost. I liked the service department and felt they did a good job. The only thing More

by eileen182
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Bibbins
February 02, 2017

Very happy! i enjoyed the freedom to look without pressure. Will offered details; later worked our deal through & Jada gave explicit vehicle details. Everyone t More

by Snappmaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will & Jada
February 02, 2017

Good Job! Paul, Chris and Michael ALWAYS do a great job! I have very high confidence in their work. My routine oil change was done quickly and correctly. Pet More

by HanauPete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Michael, Chris
February 02, 2017

Great place to purchase any car. Everyone works well together and very friendly. They had lots of snakes and drinks option to choose from. Once the decisi More

by Elocin1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Grant. Craig, Michael
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