Kia Store East

Oil Change and tires Finished work earlier than projected. Found a better price on tires, so adviser made an on the spot price adjustment to match costs. Waiting area is Finished work earlier than projected. Found a better price on tires, so adviser made an on the spot price adjustment to match costs. Waiting area is clean bright and very comfortable. Good coffee and snacks. More

15000 service My experience was great. I got to get a time that was suitable for me. Paul was very pleasant. The wait time was just like he stated. My experience was great. I got to get a time that was suitable for me. Paul was very pleasant. The wait time was just like he stated. More

Service Depatment I will probably not go back. They are very friendly people who are also very courteous, they just dont seem to really care about doing recall work wel I will probably not go back. They are very friendly people who are also very courteous, they just dont seem to really care about doing recall work well. More

sucks The worst service. Rude Rude Rude The lady who makes appointments is just nasty. It took so long for her to answer and then she was very rude with he The worst service. Rude Rude Rude The lady who makes appointments is just nasty. It took so long for her to answer and then she was very rude with her tone. More

warranty car was misfiring. took to kia east and told them to call before repairs. they called and told me that the spark module in #3 cylinder was bad and it car was misfiring. took to kia east and told them to call before repairs. they called and told me that the spark module in #3 cylinder was bad and it wasn't covered under warranty and they wanted to charge $436.00 to fix it. I told them no and paid the $49.00 fee. when I got home, I pulled the cover off and removed the #3 module. no oil..... took the#2 out and there as about a thimble full of oil(fresh oil) in the cylinder. not even the same cylinder that was bad. I bought a module, put it in #$3 and the car worked fine. I ask for my fee back...refused. they said "someone"put the oil in wrong. don't know who that could be since I did all the oil changes. then they told me that the oil shorted out module oil in #2, bad module #3. I told them that oil does not conduct electricity. they told me that that was their story and they were sticking to it. this must be a common policy with them. I will never take my car back to them More

admitted to not giving us their best price because we needed We committed and agreed to make purchase within 7 days. Because we did not agree to buy that day senior management refused to give us their best deal We committed and agreed to make purchase within 7 days. Because we did not agree to buy that day senior management refused to give us their best deal and stated that we were wasting their time. Will never shop there again. Share that with them and they stated that that was okay. We stated they were wasting our time. They stated that they didn't value on purchase. More

NO...Just no Promised a certain price for a car, then when I went to pick up the vehicle the price went up over $150 monthly. Go here only if you want to get your Promised a certain price for a car, then when I went to pick up the vehicle the price went up over $150 monthly. Go here only if you want to get your hopes up and then be let down. More

Very satisfied! I got the Kia Optima and I love it! She is a beauty! The staff was great and I enjoyed my whole car shopping experience. I bought my last vehicle from I got the Kia Optima and I love it! She is a beauty! The staff was great and I enjoyed my whole car shopping experience. I bought my last vehicle from this same location. They are fantastic. More

Amazing experience! Great experience as always working with Chris! And, Sara was very knowledgeable on explains our new car!! We will definitely be back in the future! Great experience as always working with Chris! And, Sara was very knowledgeable on explains our new car!! We will definitely be back in the future! More

Salesman car pro and the service My hubby and I went to Kia for our 2015 Kia stripe came off so we were looking at other cars and David Grey look into getting a new car for us. I said My hubby and I went to Kia for our 2015 Kia stripe came off so we were looking at other cars and David Grey look into getting a new car for us. I said were is Rob Mac he said on vacation. I said ok David Grey was great. But that Whitney Plants was dumb did not even show us how to use the car. My hubby and my daughter boyfriend had to read up on things. She did not know anything about the car. All she said was give me a good review but she suck. She was not in the car but a minute. Your service is great. But if Whitney had to help me I would have to go to other Kia store More