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Kia Store East

Louisville, KY

3.5
432 Reviews

7301 New Lagrange Rd

Louisville, KY

40222

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Showing 432 reviews

January 31, 2017

Oil Change and tires Finished work earlier than projected. Found a better price on tires, so adviser made an on the spot price adjustment to match costs. Waiting area is More

by 2mankia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shade and Paul
January 31, 2017

15000 service My experience was great. I got to get a time that was suitable for me. Paul was very pleasant. The wait time was just like he stated. More

by TILLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
October 11, 2016

Service Depatment I will probably not go back. They are very friendly people who are also very courteous, they just dont seem to really care about doing recall work wel More

by RichF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service tech, service manager, GM
August 13, 2016

sucks The worst service. Rude Rude Rude The lady who makes appointments is just nasty. It took so long for her to answer and then she was very rude with he More

by mucky duck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service department
March 23, 2016

warranty car was misfiring. took to kia east and told them to call before repairs. they called and told me that the spark module in #3 cylinder was bad and it More

by hornback12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service manager
October 26, 2015

admitted to not giving us their best price because we needed We committed and agreed to make purchase within 7 days. Because we did not agree to buy that day senior management refused to give us their best deal More

by mvangilder2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
do not have her name.
August 26, 2015

NO...Just no Promised a certain price for a car, then when I went to pick up the vehicle the price went up over $150 monthly. Go here only if you want to get your More

by lyo721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brent
August 13, 2015

Very satisfied! I got the Kia Optima and I love it! She is a beauty! The staff was great and I enjoyed my whole car shopping experience. I bought my last vehicle from More

by Rettalian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schad, Craig, Kelsey and Brennon were all super. Top notch.
June 20, 2015

Amazing experience! Great experience as always working with Chris! And, Sara was very knowledgeable on explains our new car!! We will definitely be back in the future! More

by Blessed car buyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris forehand and Sara king
May 26, 2015

Salesman car pro and the service My hubby and I went to Kia for our 2015 Kia stripe came off so we were looking at other cars and David Grey look into getting a new car for us. I said More

by Becky56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grey was great. But Whintey Plant sucks