Kia Store East

To purchase a Kia Optima I saw advertised I was looking on the lot when Will Shelton came to see what he could do to help me. Knew where the car was that I asked about, which I ended up buying I was looking on the lot when Will Shelton came to see what he could do to help me. Knew where the car was that I asked about, which I ended up buying.. More

Finally a no rush car dealer I want to thank Brittany Woosley for her help picking the car I bought last week. I was not over run by a bunch of sales person as I had requeste I want to thank Brittany Woosley for her help picking the car I bought last week. I was not over run by a bunch of sales person as I had requested. She did what she could to get me the best deal she could & I was very satisfied. If I have the chance to recommend her to friend or family looking for a car I sure will. The rest of the staff that we had worked with to finish the sale were also very nice to work with. Way better interaction with the staff at the New LaGrange location than the Preston Hwy location. I would not send anyone to the Preston location. Thanks , Jim Willis More

Wonderful This was my first experience with the Kia Store East Service Dept, and I will never take my car anywhere else. Worried about what could potentially b This was my first experience with the Kia Store East Service Dept, and I will never take my car anywhere else. Worried about what could potentially be serious car repairs (as I had been told by another mechanic), Anna talked me through every step of the process. She was so helpful and understanding! I was very early for my appointment, and they accommodated me. I will recommend Kia Store East to all my friends, and tell them to ask for Anna. Thank you so much, Kia Store East Service Department! Jessica More

Always great customer service I live in Indiana but after several unsatisfactory experiences at the KIA of Clarksville, I made the drive to Louisville. I am so glad I did! Driving I live in Indiana but after several unsatisfactory experiences at the KIA of Clarksville, I made the drive to Louisville. I am so glad I did! Driving further was so worth it. KIA Store East did the work in a timely manner and the staff in the service dept were friendly, helpful and knew what they were doing. (unlike KIA of Clarksville) Thank you KIA Store East! I will be back! More

Satisfied Everyone at Kia service dept has always been positive and kind. They are very helpful and they make sure you're taken care of. They provide transport Everyone at Kia service dept has always been positive and kind. They are very helpful and they make sure you're taken care of. They provide transportation if you want to leave your car to be serviced, and they'll pick you up again to get your car when they're finished. The store is clean and accessible. More

Excellent Service Anna, Chris & Paul provide excellent service to my car and to me. Most appreciated! Chris knows my car and always does a great job. Anna is always Anna, Chris & Paul provide excellent service to my car and to me. Most appreciated! Chris knows my car and always does a great job. Anna is always looking after my interests and saves me money. Paul knows so much about services and customer satisfaction. Always a pleasure having them service my 2007 KIA. More

Came in for 15k maintenance Scheduled appointment time online, was seen on earlier than scheduled and out in no time. There is a little nice waiting area that has snacks and ente Scheduled appointment time online, was seen on earlier than scheduled and out in no time. There is a little nice waiting area that has snacks and entertainment. More

Excellent Customer Service! Anna did an awesome job of checking me in, even though I was a little late for my appointment. She let me know what services were needed and the pric Anna did an awesome job of checking me in, even though I was a little late for my appointment. She let me know what services were needed and the prices of each. I received a personal phone call when my car was ready and thanked me for choosing their service location. Great experience! More

Very fast service Check in was fast and courteous. During service was notified of a dirty filter and was shown the filter. Was in and out in no time. Check in was fast and courteous. During service was notified of a dirty filter and was shown the filter. Was in and out in no time. More

Fast and courteous Routine service but as usual the customer service personnel go out of their way to make sure your every concern is addressed. They make you feel as if Routine service but as usual the customer service personnel go out of their way to make sure your every concern is addressed. They make you feel as if you count. More