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Kia of Abilene - Service Center

Abilene, TX

5.0
26 Lifetime Reviews • Review Dealership
Call Service Center (844) 751-2072

26 Reviews of Kia of Abilene - Service Center

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February 26, 2021

"Great job . Went by fast took great care for my suv . In..."

- vitaminsplus

Great job . Went by fast took great care for my suv . In and out . Everyone was really nice . I will always go there . Thank you

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Customer Service
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Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Saltus
5.0
Report | Print
Mar 01, 2021 -

Kia of Abilene responded

Thank you for the review! Please let us know if there is anything else that we can do for you.

Helpful
February 13, 2021

"Always friendly service, nice waiting area, newspaper and..."

- brbaker38

Always friendly service, nice waiting area, newspaper and coffee and snacks. vehicle is always on schedule or early and they go thru the checklist for your vehicle so you know its good.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
JD in service dept.
Report | Print
Feb 15, 2021 -

Kia of Abilene responded

Thank you for the review! We appreciate the feedback on your experience.

Helpful
February 05, 2021

"The employees of the service department are extremely..."

- tiredoldlady1

The employees of the service department are extremely courteous, helpfully and efficient. My experience was very pleasant!!! Overall it was a job well done and UK plan to keep Kia doing my service work.

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Did not know their names.
Report | Print
Feb 05, 2021 -

Kia of Abilene responded

Thank you for the review! We appreciate the feedback on your experience.

Helpful
January 27, 2021

"As always best service in town and friendliness, they..."

- tommlaka

As always best service in town and friendliness, they always seem to go above and beyond when I need help. Thanks for everything as always.

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Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Jan 28, 2021 -

Kia of Abilene responded

Thank you for the review Tom! Please let us know if there is anything else that we can do for you.

Helpful
January 14, 2021

"Outstanding friendly service, very clean customer clean..."

- allou1841

Outstanding friendly service, very clean customer clean customer waiting area with drinks and pastries vehicle in and out as quoted within the hour. I would definitely recommend Kia of Abilene.

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Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Del Rio
5.0
Report | Print
Jan 15, 2021 -

Kia of Abilene responded

Thank you for the review! We are so glad that our team here at Kia of Abilene could assist you.

Helpful
December 10, 2020

"Love this dealership, friendly and clean and no problems..."

- brbaker38

Love this dealership, friendly and clean and no problems getting an appt.Car is always ready before promised. Complimentary wash, snacks and beverages. Miss the fresh baked cookies lol

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
JD in service dept.
Report | Print
Dec 11, 2020 -

Kia of Abilene responded

Thank you for the review! We appreciate the wonderful feedback. Please let us know if there is anything else that we can do for you in the future.

Helpful
December 08, 2020

"I had a great experience at Kia of Abilene. The service..."

- kristi-22

I had a great experience at Kia of Abilene. The service department worked quickly and did a great job. I appreciate the complimentary car wash.

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Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Dec 08, 2020 -

Kia of Abilene responded

Thank you so much for the review Kristi! We are so glad that our team could help you.

Helpful
November 27, 2020

"I feel like a guest. I was greeted as soon as I walked..."

- joanne_byars

I feel like a guest. I was greeted as soon as I walked in, they were expecting me. I was able to relax while waiting, knowing that my car was in the best hands.

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Recommend Dealer
Yes
Employees Worked With
Randy I think, I forgot
Report | Print
Nov 30, 2020 -

Kia of Abilene responded

Joanne, thank you for the review! We appreciate the wonderful feedback.

Helpful
November 18, 2020

"Very pleasant experience due to my service advisor -..."

- lzajne600

Very pleasant experience due to my service advisor - James Emerson, the mechanic tech, and the car wash. Cannot say anything more so I won't

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Customer Service
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Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Emerson
Report | Print
Nov 19, 2020 -

Kia of Abilene responded

Thank you so much for the review! We are so glad that the Kia of Abilene team could help you.

Helpful
November 18, 2020

"We have 6 company vehicles that we get serviced at KIA of..."

- mlee

We have 6 company vehicles that we get serviced at KIA of Abilene and the service department is awesome. Always efficient with our time and take good care of our employees

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Jones, JD Emerson Randy Norton
Report | Print
Nov 18, 2020 -

Kia of Abilene responded

Thank you so much for the review! We are so glad that our team could help you. If there is anything else that we can do for you, please let us know.

Helpful
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