Kia of Beavercreek

Very friendly and fast service. Answered all my questions and were very helpful. Very knowledgeable and courteous. Answered all my questions and were very helpful. Very knowledgeable and courteous. More

I was regularly and consistently disappointed with the customer care and communication throughout the process of purchasing a new car. I was told at the beginning that I would have access to an online por customer care and communication throughout the process of purchasing a new car. I was told at the beginning that I would have access to an online portal that would give me a progress report on the build and delivery of our new car. Despite repeatedly contacting the agent, I never received such access. I was told that the car would arrive on a certain date. I received no follow-up. Eventually I called to get an update and was informed that the car had arrived on site--when would I have been informed had I not called? I texted multiple times only to receive replies very occasionally with most texts going unanswered. When I arrived to pick up my car it took them two hours to clean the car and hand it over despite assuring me that it was a fast process once I arrived and paid in full (which I did). The staff knew that I was traveling internationally, thus creating a pinch point in our timing, and assured me that they would work to get the title in time for me to get my plates prior to departure. I currently have not heard from them after having been promised that I would be contacted, and I have two unanswered texts seeking information. I struggle to understand how someone handing over nearly forty thousand dollars could be so neglected by the staff in what was an otherwise completely normal process. More

I bought two cars from Cody Chatterton over the last two weeks. He made things very easy and was a pleasure to work with. I also shopped at another local Kia dealer before Beavercreek and was less than imp weeks. He made things very easy and was a pleasure to work with. I also shopped at another local Kia dealer before Beavercreek and was less than impressed with the service. More

Staff was very knowledgeable and professional. Made buying a car quick and easy. Very good experience. Made buying a car quick and easy. Very good experience. More

Their service department has always been polite and helpful . They keep you very informed on the process of your service job. helpful . They keep you very informed on the process of your service job. More

Quick, knowledgeable, and personable staff. The waiting room is comfortable with many amenities to make the wait comfortable The waiting room is comfortable with many amenities to make the wait comfortable More

First off, from the time I pulled up to when I was walked to my vehicle I was only there 43 minutes or so which is amazing being at a dealership and having anything done! The staff was so nice and very helpf to my vehicle I was only there 43 minutes or so which is amazing being at a dealership and having anything done! The staff was so nice and very helpful. The man who checked me in even put my registration tag on for me because it was too hard for me to get it on my plate because I have a license plate frame that cover my entire plate, that was something he didn't have to do, but it's the little things! Very helpful and so glad I went to them! More

Chris Fox was our salesman and he was great. What he didn’t know about the van, he looked up. It was the first time we had purchased a vehicle at a dealership. They were helpful, knowledgeable, What he didn’t know about the van, he looked up. It was the first time we had purchased a vehicle at a dealership. They were helpful, knowledgeable, and didn’t pressure us. More

Chris Foxx was our salesman and he was excellent! No pressure and he explained the features of the car without any problems. I will be getting in touch with him often as there are so many new funct No pressure and he explained the features of the car without any problems. I will be getting in touch with him often as there are so many new functions to this car that are hard to fathom. More

Great people to work with, they are friendly, courteous, and straightforward when making a purchase. and straightforward when making a purchase. More