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Kia of Carson

Carson, CA

4.9
2,139 Reviews
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22020 Recreation Rd

Carson, CA

90745

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Showing 2,139 reviews

January 31, 2023

I have been looking for a Kia Telluride for the past month. When my husband and I walked into Kia of Carson we met with TJ Adenihun who was very welcoming and showed me three different trim lines of the More

by Maritza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Adenihun
January 31, 2023

Watch out for sales manager Narciso. He pretends to move numbers around to benefit you but will really increase sale prices and increase interest rates. If catched him in his tricks and More

by jo.annalopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Narciso the fraud manager
Jan 31, 2023 -

Kia of Carson responded

Hello there. I think there is some misunderstanding because we are completely transparent in our negotiations. Rates can vary with different terms so if you go from a promotional rate at say 72 months to a standard rate at 84 months, the rate can jump significantly. Everything is reviewed with our customers prior to signing. We would love to work with you and earn you business. Our general sales manager will reach out to see what we can do to make a deal.

Feb 01, 2023 -

jo.annalopez responded

I am very aware that interest rates may change depending on the terms in my case the terms did not change so the rate should have stayed the same! Besides that was not the issue the biggest issue was that my rate was changed and I was not made aware but was expected to sign for it but when i questioned it then it was a huge problem. You do this for a living so you should not have any problems explaining that a rate changed and why it changed. SIMPLE! Luckily Freedy and Ali were able to make things right.

January 31, 2023

Beto Viera was very professional and helpful. He was patient and showed us many options until we found the perfect one. He carefully listened to our needs and helped us find exactly what we were More

by Cabitaco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BETO VIERA
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

This is My second time purchasing a vehicle from this location and i have to say that not only is the staff is just great, but the experience I have had is just Awsome. They are very help, understanding More

by Marylou94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ ADENIHUN
January 31, 2023

Great Dealership, with the best experience overall. I purchased a Kia Sorento from Mia Young and her manager Steve, they made the process smooth and easy. I will be back again and again, wanted to giv More

by Cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2023

Truly helped me get not only what i wanted but what i needed. Thank you so much Fredy! More

by wehbox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FREDY HERNANDEZ
January 30, 2023

Great dealership. Very professional salesman. I would recommend KIA of Carson to my friends and family. More

by luis s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tito Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

Brad the service rep and the mechanic were awesome they told me my car would would be done on some warranty work for a leak and my valve cover gasket and I went in there and did some more preventable maint More

by john1902john
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bradley Brooks
January 29, 2023

TJ WAS AMAZING and got me into my new vehicle right away at a payment I was happy with! He was friendly, informative, and communication was TOP NOTCH! Adam in Finance was also very helpful and friendly! Tha More

by Mdelrosario50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam in Finance, TJ ADENIHUN
January 29, 2023

we have a New born and it was time to make it into the ideal familly car, Nick made it possible by being prefessional and amazing, one of the best experiences i ever had after a long time. I am so happy w More

by Justinereyes132
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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