Kia of Carson

Went with my brother for his first car, it was a smooth experience. No pressure by the salesman, took his time and got a great deal. Other dealerships were trying to oversell when they knew it was my broth experience. No pressure by the salesman, took his time and got a great deal. Other dealerships were trying to oversell when they knew it was my brothers first time buying a car. We worked with Celestino, go see him, great service. More

Prince was very helpful and extremely honest and forthcoming. I had a great experience and everyone was nice and professional. I would highly recommend them. forthcoming. I had a great experience and everyone was nice and professional. I would highly recommend them. More

Very nice, very helpful, well recommended. I love my new car! Great customer service and showed me more than one car and the colors! Excellent car! Great customer service and showed me more than one car and the colors! Excellent More

Shopped around for my first car but decided to purchase my car here due to the service. Went over different types, great detailed service and left with the car i wanted at a great deal, Tino was great to my car here due to the service. Went over different types, great detailed service and left with the car i wanted at a great deal, Tino was great to work with! More

Freddy E. Hernandez helped us get a great offer for our first time buying a car at a dealership. He was very helpful and made it very easy for me and my family. first time buying a car at a dealership. He was very helpful and made it very easy for me and my family. More

Rarou was helpful and made buying process less stressful. We looked at used cars, but was able to get a new one. We love our new car. We looked at used cars, but was able to get a new one. We love our new car. More

I purchased a Kia Sportage almost a month ago and it was the most seamless process I’ve ever experienced. I came in with a semi complicated situation and DaVonna worked with me every step of the way! the most seamless process I’ve ever experienced. I came in with a semi complicated situation and DaVonna worked with me every step of the way! More

Kabir was a helpful salesperson he had patience with letting me look around. We looked at multiple cars until we found the right one. Thanks letting me look around. We looked at multiple cars until we found the right one. Thanks More

This dealership has horrific customer service after a purchase. So I purchased a 2021 Kia Stinger GT in DEC 20 from there with a fairly typical experience I would say was average at best. But that is no purchase. So I purchased a 2021 Kia Stinger GT in DEC 20 from there with a fairly typical experience I would say was average at best. But that is not the issue, so fast-forward to June 2021 when I received an offer for replacement or buyback from Kia corporate as my car suffered a complete system failure and was unable to be started for the last 60 days even after Kia engineers got involved. So my questions became do the protection and maintenance plans I purchased with the vehicle transfer to the replacement car or get refunded if it became a buyback. Kia Corporate is deducting these plans, total of $5,700, from buyback refund of my down payment and trade-in credit. Call me crazy but I don’t’ feel like retaining extended warranty and maintenance on a car that didn’t make it to its second scheduled maintenance makes any sense. Corporate has made it clear that it is up to the dealership to refund this portion of the deal. I’ll be honest in that I do not blame the dealer for the car itself as I understand I just got very unfortunate to buy a car with a defect like this. What I do blame Kia of Carson for is not responding to multiple calls and an email query through their website. I can never make it past the operator/receptionist as they say finance is not answering transfers but that they will send them an email with my info. This has happened 3 times already over several days with no response. I have also sent an email request and 2 chat sessions that have taken my info with the promise of a response that has yet to happen. Seems like a very professional way to deal customers, just ignore them. More

Great dealership with a wide selection. Alberto was awesome to work with and took care of everything I needed. I really like their website, specifically the payment calculator. It helped me know which awesome to work with and took care of everything I needed. I really like their website, specifically the payment calculator. It helped me know which car I wanted in advance and made my visit very efficient. More