Kia of Carson

Excellent customer service by Ms. Shanarah Roberts. Very professional, clear communication and positive attitude she kept me updated the whole time I was waiting for my car to be ser Shanarah Roberts. Very professional, clear communication and positive attitude she kept me updated the whole time I was waiting for my car to be serviced, she has the people-first attitude and she was also very knowledgeable. Thank You Very much Ms. Shanarah for being Kind, helpful and professional, you are undoubtedly a great asset for Kia of Carson and any business that deal with customers should have a person like you with the 5 star customer service attitude Keep up the good work. More

We came today from san Fransisco and Armando help us get Kia telluride WE Recommed Armando Kia telluride WE Recommed Armando More

Kaitlyn was super helpful and the services were done so quickly and efficiently. I’ll be back to work with Kaitlyn again! quickly and efficiently. I’ll be back to work with Kaitlyn again! More

If I could give 10 stars I would! Kabir was super helpful we were in and done super fast and I’m going home in my first choice! Been with this dealership for 2 cars and have loved the Kabir was super helpful we were in and done super fast and I’m going home in my first choice! Been with this dealership for 2 cars and have loved the service and sales folks both times! Thank you Kabir and Kia Carson! More

I had to come back down here for the great service. This is now my 3rd car purchased at this Kia. My granddaughter was shopping for a car near us but the rates she was getting were ridiculous, they wer This is now my 3rd car purchased at this Kia. My granddaughter was shopping for a car near us but the rates she was getting were ridiculous, they were trying to rip off a first time buyer. She knew I had gotten my last vehicles here so when we she called me I called Tino (always work with him, he is great) and we made the drive. She got a 2020 Sportage, no crazy interest rate, no crazy deposit amount request. I always recommend my family to call Tino and come to this Kia. Come here and ask for Tino Hurtado!! More

Alberto, Allen. Eddie and Bill were all top notch. My husband and I bought two cars at the dealership and helped to make the entire experience pleasurable (I know, w Eddie and Bill were all top notch. My husband and I bought two cars at the dealership and helped to make the entire experience pleasurable (I know, who ever thought buying a car at a dealership would be pleasurable?!!). They made us feel like family and not once did I feel pressured into anything. We are first time Kia/ Hyundai owners and have been officially converted to fans. Thanks to all of them - especially the white glove service provided by Alberto - truly wonderful :) More

Excellent service, helpful and friendly and efficient. I would highly recommend him and Kia Carson I would highly recommend him and Kia Carson More

The Service Provided was Excellent, Joseph was able to get my Service and Recalls completed in a timely manner get my Service and Recalls completed in a timely manner More

Even with an appointment, I have to wait between 3 and 5 hours just to have my vehicle checked or serviced. The service advisors are a total joke. They are the middle person between the mechanics and the hours just to have my vehicle checked or serviced. The service advisors are a total joke. They are the middle person between the mechanics and the customers, but they seem to avoid customers as much as possible. They ignore text messages, emails, and phone calls. Especially after 5pm, no one answers the phone at the service desk. They are more interested in looking at their cellphones than in helping customers. They never have courtesy vehicles available. They don't seem to care how much money customers spend at their dealership. It would also be nice to have some water and coffee available for customers. It is July 2023, and COVID-19 is no longer an excuse. More