Kia of Carson - Service Center

this place is unlike any Toyota dealership, and that's a good thing. I like the amenities offered and the car wash is nice good thing. I like the amenities offered and the car wash is nice More

Very friendly quick service and keeping me up to date on how my repairs were going how my repairs were going More

I live far from this dealer but the reason I go this place to maintain my car because they have best service representative Yuri, she is a very nice and helpful lady. She always has more patiences to he place to maintain my car because they have best service representative Yuri, she is a very nice and helpful lady. She always has more patiences to help me. I recommend this dealer service department. Yuri is the best service associate from Kia Carson. More

I strongly advise against using Kia Carson for vehicle service. When I dropped off my Kia Niro for a battery replacement, the dealership left my car unlocked in an unsecured outdoor lot having it exposed service. When I dropped off my Kia Niro for a battery replacement, the dealership left my car unlocked in an unsecured outdoor lot having it exposed to get burglarized by transients camping under the nearby 405 freeway bridge right next to it. I expect my vehicle to be secure when I pay for professional service.This basic security lapse is unacceptable! Service Advisor Vanessa Espinoza insisted my failing battery wasn’t under warranty and quoted me $900 out of pocket, despite me insisting that the battery replacement is under warranty. The technician’s "diagnostic"—which I suspect was never properly performed—concluded my battery was fine. After three days in their care, I was told my car was in “perfect condition,” only to have the battery correctly diagnosed and replaced under warranty in under three hours at Kia Cerritos. When I escalated my concerns to Manager Cesar Arzate, he was dismissive and provided no assistance. Between the security failure, misleading warranty information, inadequate diagnostics, and unresponsive management, Kia Carson falls far below the standard of competent, trustworthy service. If you value your vehicle’s safety and expect honest, efficient service, I recommend you take your business elsewhere.They have no business being open to the public! They are Horrible!!! More

Thank you, Kia for your continuous good service. And one of many outstanding emplease Yuri sanchez And one of many outstanding emplease Yuri sanchez More

Christina was great. She explained the process,asked what I needed and set up my requests accurately. Everything was perfect. Told me that any questions on Kia end would She explained the process,asked what I needed and set up my requests accurately. Everything was perfect. Told me that any questions on Kia end would text me which is what they did and notified me when ready for pickup. More

Kia Of Carson is super clean and have the most welcoming employees. On top of having amazing car selections. employees. On top of having amazing car selections. More

Thank you for all your help! I will definitely be returning for my next scheduled service. I will definitely be returning for my next scheduled service. More

had my car serviced and worked with Johnny - super friendly and helpful - will ask for him on my next visit. friendly and helpful - will ask for him on my next visit. More

Thank you Angel for making my visit a smooth & easy one! Kia of Carson is my to go place for all of my Kia service needs Kia of Carson is my to go place for all of my Kia service needs More