Kia of Carson - Service Center

My service advisor Shanarah Roberts is AMAZING VERY PROFESSIONAL AND GREAT SERVICE. Best service ever I’ve had. Her follow up and keeping me informed was superb. PROFESSIONAL AND GREAT SERVICE. Best service ever I’ve had. Her follow up and keeping me informed was superb. More

Marisol was excellent to work with and made sure that I was kept in the loop as much as possible. Very kind and attentive. was kept in the loop as much as possible. Very kind and attentive. More

Only go to Yuri Sanchez to have car serviced. She is Honest, Genuine, Welcoming, Caring, Understanding - Always. If she’s going through personal concerns you will never know it. And if she is no She is Honest, Genuine, Welcoming, Caring, Understanding - Always. If she’s going through personal concerns you will never know it. And if she is not available, I will wait and or come back another day. Yuri - on a personal note…really appreciate your professionalism and want to say Thank You for everything. God Bless You :)! More

Kia of Carson was very quick with the service and recalls. Glad I didn’t have to wait long recalls. Glad I didn’t have to wait long More

I took my 2023 Kia k5 to Kia Carson. Luis helped me, was very professional and got me in and out. Luis helped me, was very professional and got me in and out. More

If I could give this dealership negative stars I absolutely would. Do not buy a car here, and absolutely do not take your car here for service. They will do whatever they can to avoid replacing part absolutely would. Do not buy a car here, and absolutely do not take your car here for service. They will do whatever they can to avoid replacing parts that are still under warranty. I will personally never buy a Kia again but if you are set on buying one, please do yourself a favor and go to Kia of Cerritos. More

I went to Kia dealership on Monday and I did not have an appointment but I was service right away by Andrew Wilcox. I needed maintenance on my tire rotation and pressure. He offered more routine service tha appointment but I was service right away by Andrew Wilcox. I needed maintenance on my tire rotation and pressure. He offered more routine service that I need soon. I was finished in less than 2 hrs and everything look great. Andrew Wilcox was courteous and very helpful. More

i always hesitate bringing my car to dealerships for service because of the pressure to buy services car doesn't need. but the staff at Carson didn't seem to pressure upsells. just what is listed as bas service because of the pressure to buy services car doesn't need. but the staff at Carson didn't seem to pressure upsells. just what is listed as basic maint. More

Their service department is probably the worst service department I have ever had to deal with. Non attentive reps and their bottom line is $$! department I have ever had to deal with. Non attentive reps and their bottom line is $$! More

Alexis, My maintenance reminder was not reset after my service visit. Saturday was really busy, so I followed up Monday. Alexis called me back & helped walk me through how to re set it. She was patient & service visit. Saturday was really busy, so I followed up Monday. Alexis called me back & helped walk me through how to re set it. She was patient & knowledgeable. It’s really simple to re set, but annoying when it comes on. I thank you for taking the time! More