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Kia of Carson - Service Center

Carson, CA

4.8
549 Reviews

549 Reviews of Kia of Carson - Service Center

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October 13, 2023

Marisol was very helpful and professional, kept me updated at all times with the status of my vehicle, great listener, and always make sure the customer is pleased with the work that was done. Coming More

by KiaK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARISOL KOH
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Brought in my 2017 Kia Niro for regular service. Billy Rubio had me in and out in a timely manner. I will continue to service my vehicle at this facility. More

by bretn795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

This review is for Ms. Alexis If you are not a car person like myself (😭 know nothing about cars😂) Pls ask for Alexis, she is super explanatory, there is no surprise More

by M.tilburry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Took my vehicle in for service. All my recalls were taken care of. Luis was very professional More

by STEVEN COHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2023

Took my car for service and my car was parked out side by service employees and left unlock. Few items where stolen and dealer they are not responsible for missing items. Worst service ever. What I don’t u More

by irubio114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JC Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
VANESSA ESPINOZA
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2023

Kaitlyn had great customer service and was very helpful during my visit. I came in for an oil change and she immediately took care of my service needs. I did not wait long and it was properly communicated More

by Zachariah R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Sajonas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2023

Had a great experience at trophy kia of Carson. I want to thank Tony, Eddie and Johnny for the excellent customer service! More

by Maninaru58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY KIM
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDDIE LOPEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHNNY JIMENEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

Kia of Carson provided me with a great experience and helped address all my vehicle needs. I was provided with the absolute best service by Ms. Shanarah and I would definitely come back simply due to how More

by ErnestoV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHANARAH ROBERTS
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

My visit to Kia of Carson went amazing! Vanessa was very helpful throughout the whole process! More

by MARTHAPIERCE.43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VANESSA ESPINOZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

Great services. Christina is great to work with she gives you clear information of what services are needed. More

by gcovarrubias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRISTINA BENITEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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