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Kia of Carson - Service Center

Carson, CA

4.8
515 Reviews
Call Service Center (424) 334-6343

515 Reviews of Kia of Carson - Service Center

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January 21, 2023

They were great! They originally thought my vehicle maybe need to stay there until Monday but they were able to complete the work today even though they were pretty b More

by Maxhedz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with sales department I worked with Andrew Wilcox in service department. He was great!, ANDREW WILCOX
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January 20, 2023

Cristina was great and very helpful getting my service done. Definitely would recommend her and Kia of Carson for There good service More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRISTINA BENITEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 19, 2023

It was easy to get an appointment and everything was complete when they said it would be done. I will be back. More

by Raquel S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Torres
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January 18, 2023

My visit to Kia of Carson was the best experience I’ve had with a dealer. Cesar jumped right to action and got me checked in. His customer service was top notch!!! I Will be going here from now on. More

by Flo562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CEASER ARZATE
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January 18, 2023

Joseph Hernandez was my Service Rep, I came in for service and I also addressed a concern regarding a rear molding and they were able to get that handled for me as well. Great Service! More

by mcsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPH HERNANDEZ
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January 15, 2023

Awesome service. Fast, dependable. Appreciate the customer service from Sarah! She made the process easy. More

by Zena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Palacios
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January 13, 2023

I was over charged for a job that only cost a couple of hundred, I ended up paying $644. More

by Adriennewilliams1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jan 13, 2023 -

Kia of Carson responded

Hello there, I'd be happy to look into this for you if you could provide some info at will.amiri@kiaofcarson.com and please include the reasons why you feel you were overcharged. We provide quotes up front for any work that we do and the customer must authorize that work before we start. Some jobs can be done for less by a handy man, but we have a guide that tells us how much time any given repair should take and we simply charge that time and our hourly rate plus parts prices. I look forward to hearing from you.

January 13, 2023

Great customer service friendly and time accurate with all the needs so f my car. As well as getting me situated with travel. Gold star! More

by Alexandriaemanuel
Recommend Dealer
Yes
Employees Worked With
YURI SANCHEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 02, 2023

very professional and time efficient, Bradley is amazing. I always come here for service. Best dealership in town. More

by jettaskywalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Brooks
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January 01, 2023

Thanks Juan for showing me some features on my ev6 that I didn’t know It had. I love my car and my service advisor rep Juan is awesome. Go check him out. He’s the go to guy at kia carson service dept. More

by Lizsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JUAN HERRERA
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