Kia of Carson - Service Center

Super cool and easy service visit all thanks to Johnny - he was very helpful, and I will be requesting to work with him again. he was very helpful, and I will be requesting to work with him again. More

Recently serviced my vehicle at Kia of Carson with Jerry. Had a phenomenal experience and will definitely be returning. Had a phenomenal experience and will definitely be returning. More

Marisol was really great. I appreciate her as my advisor. She answered all of my questions. She is number 1. I appreciate her as my advisor. She answered all of my questions. She is number 1. More

Had my first service done on my sorento. Luis helped me out, service was fast and friendly Luis helped me out, service was fast and friendly More

i recently serviced my vehicle at kia of carson and Kaitlyn made the entire experience exceptional . She has great customer service and handled all my service needs in a timely manner. She was a lot o Kaitlyn made the entire experience exceptional . She has great customer service and handled all my service needs in a timely manner. She was a lot of help, I recommend going to Kaitlyn . Thank you again More

Thank you for the fast service. Look forward to my next appointment! Always look forward to coming here Look forward to my next appointment! Always look forward to coming here More

this place is unlike any Toyota dealership, and that's a good thing. I like the amenities offered and the car wash is nice good thing. I like the amenities offered and the car wash is nice More

Very friendly quick service and keeping me up to date on how my repairs were going how my repairs were going More

I live far from this dealer but the reason I go this place to maintain my car because they have best service representative Yuri, she is a very nice and helpful lady. She always has more patiences to he place to maintain my car because they have best service representative Yuri, she is a very nice and helpful lady. She always has more patiences to help me. I recommend this dealer service department. Yuri is the best service associate from Kia Carson. More

I strongly advise against using Kia Carson for vehicle service. When I dropped off my Kia Niro for a battery replacement, the dealership left my car unlocked in an unsecured outdoor lot having it exposed service. When I dropped off my Kia Niro for a battery replacement, the dealership left my car unlocked in an unsecured outdoor lot having it exposed to get burglarized by transients camping under the nearby 405 freeway bridge right next to it. I expect my vehicle to be secure when I pay for professional service.This basic security lapse is unacceptable! Service Advisor Vanessa Espinoza insisted my failing battery wasn’t under warranty and quoted me $900 out of pocket, despite me insisting that the battery replacement is under warranty. The technician’s "diagnostic"—which I suspect was never properly performed—concluded my battery was fine. After three days in their care, I was told my car was in “perfect condition,” only to have the battery correctly diagnosed and replaced under warranty in under three hours at Kia Cerritos. When I escalated my concerns to Manager Cesar Arzate, he was dismissive and provided no assistance. Between the security failure, misleading warranty information, inadequate diagnostics, and unresponsive management, Kia Carson falls far below the standard of competent, trustworthy service. If you value your vehicle’s safety and expect honest, efficient service, I recommend you take your business elsewhere.They have no business being open to the public! They are Horrible!!! More