Kia of Cleveland

I had not made a car purchase in over a decade and was nervous beyond the reality of the situation. They made me feel comfortable and made the process almost enjoyable. I say almost because an activity th nervous beyond the reality of the situation. They made me feel comfortable and made the process almost enjoyable. I say almost because an activity that involves money and signing my name multiple times will never be completely enjoyable to me. I came in with a nervous smile on my face, worried about a "hard sell", cost (I had not had a car payment in 8 years), not finding what I wanted, and other such concerns and left cruising home in a new car on a beautiful Saturday afternoon with a happy smile on my face. More

We found Brandon very helpful with his knowledge of the KIA Soul that we purchased. I had dealt with Jeff Lawson while he was at Toyota of Cleveland, and once again he went the "extra mile" to get us the v KIA Soul that we purchased. I had dealt with Jeff Lawson while he was at Toyota of Cleveland, and once again he went the "extra mile" to get us the very best interest rate available. Both men have a great personality and made the purchase of our Soul" a pleasing experience. More

He told me they could get my payments where I wanted them and it worked first time with no complaints. Great customer service. He helped every way possible. and it worked first time with no complaints. Great customer service. He helped every way possible. More

I love my new soul and this dealership is abolutely wonderful!!!! Jason is an amazing sales person that I would recommend to anyone and everyone! Jeff is great also and helped us in every way he could! wonderful!!!! Jason is an amazing sales person that I would recommend to anyone and everyone! Jeff is great also and helped us in every way he could! Everyone is wonderful there and I thank them all for making my purchase a wonderful experience! More

Kevin worked hard for his sale and I greatly appreciate all that he has done to get me into my new Soul. Kia of Cleveland beats the others by a long shot!! all that he has done to get me into my new Soul. Kia of Cleveland beats the others by a long shot!! More

Mr. Sanders was very pleasant and patient to work with, especially considering that my wife was unsure as to what she wanted in a new car. She surely put Mr. Sanders' patience to the test yet he never once especially considering that my wife was unsure as to what she wanted in a new car. She surely put Mr. Sanders' patience to the test yet he never once showed frustration. Mr. Sanders listened to my concerns and tried very hard to stay within my price range, was never pushy nor tried to steer us in a direction we did not want to go. I would recommend my friends and family to Mr. Sanders for their future needs. More

My experience at Kia of Cleveland far exceeded my expectations. They promised a great deal and delivered!! Charles Sanders was the sales associate. Charles made my car purchasing experience positive expectations. They promised a great deal and delivered!! Charles Sanders was the sales associate. Charles made my car purchasing experience positive and memorable!! More

The Kia dealership of Cleveland, is very high class. I previously owned a Kia Sorento. I was extremely pleased with the vehicle and with any and all service I received. One Saturday afternoon, I met Mr. previously owned a Kia Sorento. I was extremely pleased with the vehicle and with any and all service I received. One Saturday afternoon, I met Mr. James Hargraves. He asked me if I was interested in trading in for a newer Kia. At first I hesitated, but, after taking a Kia Soul out for a test drive, I was so impressed (again) with the way the vehicle handled, the comfort of the ride....basically everything about it was great...including the gas mileage! Even though I was doing business with Mr. Hargraves, each one of the employees there were extremely friendly. I was offered refreshments which I have never seen before. After a short time of ironing out details and so on, I ended up with what I feel was a great deal on my new Kia Soul. In fact, when it was all said and done, my payments ended up 30 dollars less per month than my previous vehicle. To me that was important also. In addition, my vehicle insurance for this new vehicle did not go up one single dime! That is great, too. Thank you everyone at Kia of Cleveland. More

Everyone did a great job getting me into my new car. Amanda contacted me very quickly after submitting an inquiry on the website and set up an appointment for a test drive. Charles (sales) explained th Amanda contacted me very quickly after submitting an inquiry on the website and set up an appointment for a test drive. Charles (sales) explained the cars features then we went out for the test drive. After getting all the paperwork signed, he helped to set up some of the features on the car and explained a few more features in the car. Jeff (finance) got all of the paperwork together quickly, explained everything, everything signed, transferred and done. Overall, it was a fairly painless experience. A lot better than the honda "experience." What a mess that company is! It took some time to get everything worked out at Kia but in the end I am happy with the experience and of course with the new car. Job well done to everyone. More