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Kia of Everett

Everett, WA

4.8
1,514 Reviews
Why Buy From Kia of Everett? Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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229 SW Everett Mall Way

Everett, WA

98204

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Showing 1,514 reviews

June 30, 2024

It’s always a pleasant experience, done in a timely matter. Your staff is professional and courteous. More

by criste.hohmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Howe, Jeff Kinney, Brett Buckingham
June 29, 2024

Kyler was awesome. My sister loves her new car. She got a Kia soul. Thank you! More

by loadedmidget
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Schermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyler Hockaday
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

Gap insurance scam, buyer beware, dealer said if we take gap insurance our rate would be at 8.5 and if not its at 10%. Called BECU they said they must be getting a kick back as they did not shop my rate aro More

by mssullivannn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Desenberg
Jun 28, 2024 -

Kia of Everett responded

I wanted to thank you for your honest feedback, I would greatly appreciate a chance to learn more about your experience and what went wrong. We at Kia of Everett value our customers more than any one transaction, this somehow did not happen. Please contact me at (360) 507-9495 this is my cellphone number and I am happy to take a call at anytime you are available. Thank you for your consideration. Erik Butler GM/Kia of Everett

June 28, 2024

WORST EXPERIENCE EVER! !!! The series of unprofessional oversights and safety issues I have encountered post-purchase are deeply concerning. Shortly after acquiring the veh More

by snopumpkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ren Malin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler, Rob Zemke
Jun 28, 2024 -

Kia of Everett responded

good afternoon, it sounds like your car is here and all the issues are being addressed. we appreciate you for bringing this to our attention. i know our director of sales has left you a message and hopefully we can make this bad experience turn into a really good one. we are committed to making our customers our number one priority. thank you again for your business. Erik Butler GM/Kia of Everett

June 27, 2024

Excellent customer service and timely with their work. They go out of their way to accommodate. More

by brandongallien435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Kia of Everett responded

Thank You for Your Support and Review! Thank you so much for your kind review! We really appreciate your feedback. Best regards, Erik Lett Service Manager - Kia of Everett W. (425)-609-5660 elett@harnishautofamily.com

June 27, 2024

They did thorough overall and have a better overall coverage. The the the the the More

by kfoster.1956.new
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

As soon as I walked in, I was welcomed with top notch customer service. Having a step by step communication from there service team was so appreciated. I will only choose KIA of Everett to service my veh More

by Jr Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quincy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Thompson, Nick Howe, Jeff Kinney, Brett Buckingham
June 23, 2024

Staff is great (shout out to Doug). However, the buying processcould be shorter in my opinion. More

by kjwandgaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Schey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Zemke
June 19, 2024

Always a pleasure, very professional service. They even got my phone to sync again with my car, something I struggled with for over a month! More

by cindi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Howe
June 19, 2024

Excellent & professional service; friendly check-in staff; and comfortable waiting area. Never any issues with service. More

by johnb.teehan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Howe
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