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Kia of Frisco

Frisco, TX

4.7
672 Reviews
At Kia Of Frisco, we're proud to serve the drivers of Frisco with some of the most popular vehicles around Texas, and the country. We're committed to giving drivers from across Lewisville, McKinney, Plano, Carrolton, Allen, and North Dallas regionthe best in customer service, with a topnotch selection of brand-new vehicles to choose from, as well as an extensive inventory of pre-ownedcarsr and SUV. Plus, with our expert finance, service, and parts centersin-usee, we strive to be your one-stop dealership for all your automotive needs. Our dealership is staffed with only the best automotive professionals in the Frisco area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kicarsr and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Make the trip from your home in Lewisville, McKinney, Plano, Carrolton, Allen, or North Dallas to our Frisco dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Kia vehicles, and our top-notch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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10220 TX-121

Frisco, TX

75035

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Showing 672 reviews

February 23, 2026

Service advisor was really nice and helpful when I asked about things other than service. More

by Laumo06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Kia of Frisco responded

Thank you for the 5-star review! We’re glad our service advisor was nice and helpful with all your questions. We appreciate you choosing Kia of Frisco and look forward to your next visit.

February 22, 2026

Fast and awesome the cleaning could be better tho Good, cleaning could be better Good, cleaning could be better done More

by Axel.tiznado
Recommend Dealer
Yes
Feb 23, 2026 -

Kia of Frisco responded

Hi Axel, we're glad to hear you had a speedy experience at Kia of Frisco! We’ll make sure to review the customer's feedback and ensure that they have the best possible experience. We hope to serve you again in the future.

February 22, 2026

Great Service Very thorough explanation about what services I needed for my vehicle and able to order the parts I needed for my vehicle. More

by trisajmckeethan
Recommend Dealer
Yes
Employees Worked With
Craig Greene
Feb 23, 2026 -

Kia of Frisco responded

Thank you for choosing Kia of Frisco and highlighting our thorough service. We’ll see you at your next appointment! We are always happy to help.

February 22, 2026

It was great! It was a hassle free experience. We were able to get in and out with our new Kia in a timely fashion. The new car looks great and drives great. Adam More

by WESLEYCROUCH
Recommend Dealer
Yes
Employees Worked With
Adam Rollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rollefson
Feb 23, 2026 -

Kia of Frisco responded

Wesley, we're so pleased Adam made your experience seamless and swift! Thank you for choosing Kia of Frisco and congratulations on your new car!

February 22, 2026

Got the car I wanted. Joon did a good job. There were too many confusing numbers discussions prolonging concrete negotiations at the Managment level. Ended up with agreeme More

by RAYMARTIN.TEXAS
Recommend Dealer
Yes
Employees Worked With
Joon Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joon Lee
Feb 23, 2026 -

Kia of Frisco responded

Thank you for sharing your experience with us. We're happy you got the car you wanted and that Joon was helpful, but we're sorry to hear about the challenges you faced during final negotiations. If there's anything further we can do, please reach out. Congratulations on your new car, and thanks for choosing Kia of Frisco!

February 22, 2026

I was helped from the moment I arrived. Great communication, provided me with an Uber, and the technician sent me a video of my vehicle. I loved the video provided. Thank you! More

by jestipher93
Recommend Dealer
Yes
Employees Worked With
Preston
Feb 23, 2026 -

Kia of Frisco responded

We are proud to receive your five stars! It was a pleasure to serve you at Kia of Frisco, and we hope to see you back in the future. Have a great day!

February 21, 2026

Kellsie was very professional, polite and courteous. Kellsie greeted me at the door before I could even open the door to the building! She had great knowledge about the vehicle I was interested in. Ans More

by ACGURLEY10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kellsie Goodrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kellsie Goodrum
Feb 23, 2026 -

Kia of Frisco responded

We are so grateful for your feedback! Thank you for choosing Kia of Frisco and for sharing your experience with Kellsie.

February 21, 2026

Quick and easy and Garrett was a pleasure to work with. Great service Real pleasure More

by ron.hippler
Recommend Dealer
Yes
Employees Worked With
Garrett Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Lilly
Feb 23, 2026 -

Kia of Frisco responded

Thank you for the 5-star review, Ron! We’re glad your experience was quick and easy and that Garrett was a pleasure to work with. We appreciate you choosing Kia of Frisco and look forward to your next visit.

February 21, 2026

Charged for warranties that were added to my financing that I was never told the price. Got my first financing bill and thousands of charges added that still on the loan More

by CLACZAI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
AJ Ajami
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Kia of Frisco responded

Thank you for sharing your feedback. I regret to hear about your concerns regarding your financing charges. We strive to make all pricing and options clear and transparent before finalizing any agreement. I would be happy to review your account with you directly to clarify any questions and ensure everything is properly understood. Thank you, Patrick Harrison General Sales Manager patrickharrison@lithia.com

Feb 24, 2026 -

CLACZAI responded

You still haven't adjusted my loan to not reflect the additional warranty charges. My first loan payment is coming due and Rose hasn't adjusted the charges. When will this be completed? I responded privately to this first attempt for you to resolve the issue. Thank you

February 21, 2026

Sold unnecessary evaporator core cleaning even with a new air filter. Don't trust the dealership in what services they recommend. Will look for such unnecessary upsells More

by ARUN1995ROY
Recommend Dealer
No
Employees Worked With
Peter
Feb 23, 2026 -

Kia of Frisco responded

Thank you for your feedback. I regret to hear that you were dissatisfied with the service recommendation provided. Our goal is always to offer maintenance suggestions based on vehicle inspections and manufacturer guidelines, while allowing each customer to decide what best fits their needs. We strive to be clear and transparent throughout the process. If you would like to review the details of your visit, I am happy to speak with you directly. Thank you, DJ Cabrera Service Manager djcabrera@lithia.com

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