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Kia of Frisco

Frisco, TX

4.6
785 Reviews
At Kia Of Frisco, we're proud to serve the drivers of Frisco with some of the most popular vehicles around Texas, and the country. We're committed to giving drivers from across Lewisville, McKinney, Plano, Carrolton, Allen, and North Dallas regionthe best in customer service, with a topnotch selection of brand-new vehicles to choose from, as well as an extensive inventory of pre-ownedcarsr and SUV. Plus, with our expert finance, service, and parts centersin-usee, we strive to be your one-stop dealership for all your automotive needs. Our dealership is staffed with only the best automotive professionals in the Frisco area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kicarsr and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Make the trip from your home in Lewisville, McKinney, Plano, Carrolton, Allen, or North Dallas to our Frisco dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Kia vehicles, and our top-notch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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10220 TX-121

Frisco, TX

75035

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Showing 785 reviews

May 09, 2026

Dealership and salesman, Jacob, was terrific! !! Never dealt with Marii Staff was friendly and very helpful. More

by DRTIMES4
Recommend Dealer
Yes
Employees Worked With
Marii Chandler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marii Chandler
May 12, 2026 -

Kia of Frisco responded

Thank you for sharing your experience with Jacob and the team! We appreciate your business and hope to see you again at Kia of Frisco for any future needs. Safe travels ahead!

May 09, 2026

Jake was really helpful and made the process really smooth. He answered all of my questions. Special thanks to John for coming in his day off to make sure my car was fixed sooner than later. More

by shelley.robeniol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Keller, John
May 11, 2026 -

Kia of Frisco responded

Thank you for sharing your feedback about our team, Shelley! Jake, John, and the rest of the team are grateful for your business and happy to assist whenever needed. See you next time at Kia of Frisco!

May 08, 2026

Very cordial, easy transaction. Needed service, he explained what and why, all complete on time. More

by alexander.j.taube
Recommend Dealer
Yes
Employees Worked With
Jake
May 11, 2026 -

Kia of Frisco responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

May 08, 2026

I bought my car there with maintenance package for oil and tires. Every time I go in they question the kind of package I have. It should be easy to lockup. I was also told if I need a ride back and forth More

by Don't
Service Communication
Recommend Dealer
No
Employees Worked With
Rather not
May 11, 2026 -

Kia of Frisco responded

I apologize for the confusion regarding your maintenance package and the inconvenience with our shuttle service. We're committed to providing a seamless and efficient service, and I would like to further discuss your experience to improve our care in the future. Let's connect to discuss how we can make things right for you. Thank you, Larry Johnson - Service Manager | LarryJohnson@lithia.com

May 08, 2026

Great place to biuy from great people also. . Dom was awesomr he sold me new instead of used. Got a sweet deal payments right were l needed to be. Thanks More

by LJ.JOHNSON07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Kia of Frisco responded

Congrats on your new car! We're happy to hear you had such a smooth and successful experience with Dom and the team. Thank you for choosing Kia of Frisco and for sharing your feedback!

May 08, 2026

It was a very good experience. I was informed. at all steps and my questions were clairified. More

by sandhyaravind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Aguirre
May 11, 2026 -

Kia of Frisco responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

May 08, 2026

Mario in your service department is the best. Please protect him at all costs. Thank you! More

by GIOCPERFORMANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario (Service Dept)
May 11, 2026 -

Kia of Frisco responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

May 07, 2026

When I called I was told the wait time was an hour even though I had an appt. However, when I arrived it had increased to 2.5 hrs. The gentleman who came out to check me in wasn't very friendly and was a b More

by butterflyang03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel De Leon
May 07, 2026 -

Kia of Frisco responded

We appreciate your patience with the unexpected change in wait time, and we are especially glad Daniel was able to step in and help make sure you could still pick up your son on time. Moments like that truly matter, and we are grateful you recognized his effort. Thank you again for your feedback, and we look forward to seeing you on your next visit.

May 06, 2026

Efficient operations Efficient operational system Efficient the way the operation is handled It's a great life More

by ronensweiler
Recommend Dealer
Yes
Employees Worked With
Peter
May 07, 2026 -

Kia of Frisco responded

Thank you for choosing Kia of Frisco and for sharing your five-star review! It was a pleasure to assist you, and we look forward to serving you again with any future needs. Have a wonderful day!

May 06, 2026

Not happy with your service that took 4 days and not done completely. Also I have 5 cars not including the Kia and never asked to pay a fee when using credit card. More

by Telesoftcomm
Recommend Dealer
No
Employees Worked With
DJ Cabrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lilly
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026 -

Kia of Frisco responded

We're very disappointed to see we fell short of our goal to deliver thorough and timely care to our valued guests. We'll take the opportunity to speak with our team regarding your concerns, but we'd also like the chance to better understand how we may resolve any outstanding issues. Please contact us so we may assist in making things right. Thank you for your feedback. DJ Cabrera - Service Manager - djcabrera@lithia.com