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Kia of Frisco

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.6
227 Reviews
At Kia Of Frisco, we're proud to serve the drivers of Frisco with some of the most popular vehicles around Texas, and the country. We're committed to giving drivers from across Lewisville, McKinney, Plano, Carrolton, Allen, and North Dallas regionthe best in customer service, with a topnotch selection of brand-new vehicles to choose from, as well as an extensive inventory of pre-ownedcarsr and SUV. Plus, with our expert finance, service, and parts centersin-usee, we strive to be your one-stop dealership for all your automotive needs. Our dealership is staffed with only the best automotive professionals in the Frisco area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Kicarsr and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. Make the trip from your home in Lewisville, McKinney, Plano, Carrolton, Allen, or North Dallas to our Frisco dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Kia vehicles, and our top-notch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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10220 TX-121

Frisco, TX

75035

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Showing 227 reviews

December 19, 2025

They were very communicative about what needs to be done with my car. However, they did have to keep my car overnight when I requested it be done the same day. More

by Eshuffield36
Recommend Dealer
Yes
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Dec 22, 2025 -

Kia of Frisco responded

Thank you for your feedback! We’re glad to hear our team at Kia of Frisco kept you well-informed about your car. We apologize for the delay in completing the service the same day and appreciate your understanding. We look forward to serving you again!

December 19, 2025

Great support, helped me understand the services at hand and future requirements for both of my Kia vehicles. More

by nogueirabr78
Recommend Dealer
Yes
Employees Worked With
Craig
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Dec 22, 2025 -

Kia of Frisco responded

We are glad to hear our team was so knowledgeable and helpful! Thank you for choosing Kia of Frisco and for sharing your experience with us. See you again soon!

December 19, 2025

Quick, easy, friendly. Efficient It was easy to schedule an appointment and I was in and out quickly More

by MIKECARTER2250
Recommend Dealer
Yes
Employees Worked With
Craig I think
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Dec 22, 2025 -

Kia of Frisco responded

Thank you for your feedback! We’re glad to hear your experience at Kia of Frisco was quick, easy, and friendly. We appreciate you highlighting the efficiency and look forward to serving you again!

December 18, 2025

Friendly, professional. Great service and transparent about work being performed. Comfortable waiting area. Returns the car washed More

by MALACKEY1026
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2025 -

Kia of Frisco responded

Thank you for your kind words! We are so pleased that you enjoyed your experience. We hope to see you again at Kia of Frisco!

December 18, 2025

Fantastic service! Quick, thorough, and great communication. The waiting area is also bright, comfortable, and clean. More

by ABBYLOWERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
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Dec 19, 2025 -

Kia of Frisco responded

Thank you for your excellent review of Kia of Frisco! We’re pleased to hear you enjoyed the waiting area and our efficient service. Come back and see us anytime!

December 18, 2025

There3 days never touched it I got it and left My car was dropped off Monday at 12:15 I picked it up Wednesday at 11:45 and they never touched it More

by Jeff.Scrivener
Recommend Dealer
No
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Dec 19, 2025 -

Kia of Frisco responded

Hi Jeff, thank you for sharing your feedback. I regret to hear your concerns regarding the timeline of your recent service visit. I’d like the opportunity to review the service history and scheduling details so we can better understand what took place during your visit. Please reach out to me directly when convenient so we can discuss this further. Thank you, DJ Cabrera Service Manager djcabrera@lithia.com

December 18, 2025

No rides, wrong MPI, didn't explain issues properly No curtesy ride to home after car drop off More

by bbiligere
Recommend Dealer
No
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Dec 19, 2025 -

Kia of Frisco responded

Hi, thank you for sharing your feedback. I regret to hear about your concerns regarding your recent service visit. I’d like the opportunity to review the inspection details and transportation availability from that day so we can better understand what took place and address any questions you may have. Please reach out to me directly when convenient so we can discuss this further. Thank you, DJ Cabrera Service Manager djcabrera@lithia.com

December 17, 2025

Brought my new car in for its first service and service was informative and fairly quick. Mario was great and I was kept up to date through out the process of service to the car. I always appreciate that. More

by manhatyork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Aguirre
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Dec 17, 2025 -

Kia of Frisco responded

Thank you for choosing Kia of Frisco and for sharing your appreciation for our team. We’ll let Mario know his work made a difference for you!

December 17, 2025

The advisor was quick to address me when I arrived and the wait for the service itself was comfortable and swift More

by kristopherlee423
Recommend Dealer
Yes
Employees Worked With
Craig Greene
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Dec 18, 2025 -

Kia of Frisco responded

We’re so glad to hear your visit was quick and comfortable! Thank you for choosing Kia of Frisco and for sharing your experience with us. Safe travels!

December 17, 2025

Jake Jake was good. Jake was great. Now I thank you for my food. Amen. More

by codywade23
Recommend Dealer
Yes
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Dec 18, 2025 -

Kia of Frisco responded

It’s so good to see this five-star review! It makes us happy knowing you received the best service. We’re here if you ever need anything in the future!

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