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Kia of Lansing
Lansing, MI
2,795 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,796 reviews
June 16, 2024
Excessive wait time, even with an appointment. 2.5 hours. No attempt was made to alert me to this excessive wait or an offer to reschedule. A satisfactory explanation for the excessive wait was 2.5 hours. No attempt was made to alert me to this excessive wait or an offer to reschedule. A satisfactory explanation for the excessive wait was not provided. More
by marykaykuerth
Verified CustomerEmployees Worked With
Andy
Helpful June 14, 2024
I always appreciate the commitment to excellence at kia of Lansing. Kody does a great job! of Lansing. Kody does a great job! More
by JULIE.TADGERSON
Employees Worked With
June 13, 2024
The Service Department was helpful and got the work done to our satisfaction. Ray was helpful and helpful throughout the process. Unfortunately, the price I signed my name to move forward with repairs o to our satisfaction. Ray was helpful and helpful throughout the process. Unfortunately, the price I signed my name to move forward with repairs on the app was dramatically different then the actual price of the repair. Nearly 30% higher than what I signed off on. Very disappointed! More
by Rob
Employees Worked With
Ray (Service)
June 12, 2024
Kia of Lansing made the car leasing process easy and affordable. I’m very thankful to have worked with Neil who was both knowledgeable and approachable. affordable. I’m very thankful to have worked with Neil who was both knowledgeable and approachable. More
by lexilou_9
Employees Worked With
June 12, 2024
Neil Miller sold me a vehicle that suits my needs. I would definitely go to Neil Miller in the future. I would definitely go to Neil Miller in the future. More
by DIXMAESLE
Employees Worked With
June 12, 2024
They were quick to help you. The place was nice and clean. The sales person helped answer any questions we had on the car wishing to buy. The place was nice and clean. The sales person helped answer any questions we had on the car wishing to buy. More
by harrydb125
Employees Worked With
Issah
