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Kia of Lansing
Lansing, MI
2,728 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,728 reviews
Verified Customer
Helpful May 03, 2024
great customer service by the representative. Kept me updated with periodic check ins. All services were good, prices are high though. Kept me updated with periodic check ins. All services were good, prices are high though. More
by kpcassella
Employees Worked With
don't remember service advisor
May 02, 2024
We enjoyed our experience at the dealership. We felt very welcome and never felt any pressure. We felt very welcome and never felt any pressure. More
by patriciamargaret10
Employees Worked With
May 01, 2024
Excellent service, appointment was performed as scheduled and within a reasonable time period. Employee even escorted me back to my vehicle personally after service was completed. and within a reasonable time period. Employee even escorted me back to my vehicle personally after service was completed. More
by skrubwarrior
Employees Worked With
Other Employees :
Ray Darnell
May 01, 2024
The staff could use some more politeness. They did a good job, but they totally lacked cordiality. They seem so unhappy, or in a bad mood. They did a good job, but they totally lacked cordiality. They seem so unhappy, or in a bad mood. More
by oscar.e.castaneda
Employees Worked With
Robert?
April 29, 2024
I was extremely disappointed twice re: service. I'll never go into a Kia dealership again. I'm telling everyone I meet to never buy a Kia. The first experience with service the employee lied to me, I'll never go into a Kia dealership again. I'm telling everyone I meet to never buy a Kia. The first experience with service the employee lied to me, tried to manipulate the situation and balked at replacing a key part when the car was under warranty. the second and third experiance was also horrible. Couldn't get the car the new security upgrade when I was there on time for my appointment. Service people did'nt give a xxxx. More
by BENZIEBEACHBUM
Employees Worked With
service department. Horrible
April 28, 2024
Very organized and clean. Service was very good, I did not have to wait at all. Staff were friendly too. Best of all is the awesome coffee machine! Service was very good, I did not have to wait at all. Staff were friendly too. Best of all is the awesome coffee machine! More
by bilodeaukim
April 28, 2024
They have been nothing very good to me I have leased three new vehicles from Kia & I absolutely love their cars!! three new vehicles from Kia & I absolutely love their cars!! More
by michaelglass3495!
