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Kia of Lansing
Lansing, MI
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,963 reviews
May 28, 2022
Very polite and attentive. Communication lines could be a little better and I did not receive any paper work for the last thing that was done but other than that very satisfied Communication lines could be a little better and I did not receive any paper work for the last thing that was done but other than that very satisfied. . More
by jamills14
Verified CustomerEmployees Worked With
Service dept
May 27, 2022
I hate being tried to take for a ride lol. I was suppose speak with Devan. The next day Jacie responded because Devan wasn't available. Since their selling price was over the msrp by 3k i want I was suppose speak with Devan. The next day Jacie responded because Devan wasn't available. Since their selling price was over the msrp by 3k i wanted a breakdown of the price. What i received was certainly not what i had asked for. I was told that since Devan wasn't available then i couldn't be provided a *bill of sale*. However if i was going to purchase i could do through Jacie. It doesn't add up to me, i think Jacie thought that i would play fool and pay over msrp without a breakdown or questioning hmmm. More
by dimpelss
Employees Worked With
Jacie
May 24, 2022
Very quick to answer questions. Open and honest about the selection of cars and the value each model offered. Understood my needs and helped find the perfect car for me. Went above Open and honest about the selection of cars and the value each model offered. Understood my needs and helped find the perfect car for me. Went above and beyond to explain the financing options available and let me make pressure free decisions on everything. This was my first new car purchase and everyone was incredibly helpful and made things easy to understand and stress free. More
by herro1ja
Employees Worked With
Jeffrey Miller
May 23, 2022
Very friendly from first contact on phone to receiving my car when repair was finished. As always a good experience. car when repair was finished. As always a good experience. More
by kanillson
Employees Worked With
May 21, 2022
Helpful knowledgeable through explained everything gave a good demonstration car was clean and the tank full offered to pick up car for first oil change and return it free of charge. good demonstration car was clean and the tank full offered to pick up car for first oil change and return it free of charge. More
by laurie.kahl
