Kia of Lansing

My salesperson, Staci, was excellent, very efficient, explained the leasing process well, very knowledgeable in all aspects of her product. I was in sales for 30 years and recognize quality. I will defi explained the leasing process well, very knowledgeable in all aspects of her product. I was in sales for 30 years and recognize quality. I will definitely recommend her to others. It took way too long to get the paperwork done with finance as there were several ahead of me but that’s a staffing issue, once I got to his desk he was fast and efficient. More

Odd rattling problem without a quick fix. Jeremy was professional and communication was clear throughout the process. The inconvenience was offset by the professionalism. Thank you. professional and communication was clear throughout the process. The inconvenience was offset by the professionalism. Thank you. More

Neil Miller extended his schedule and delivered a car to me in Grand Rapids The Lansing KIA professionals exceeded this customers expectations! Thorough Polite Knowledgable Signed Larry Polec me in Grand Rapids The Lansing KIA professionals exceeded this customers expectations! Thorough Polite Knowledgable Signed Larry Polec More

Devan was great to work with! I appreciate the time he put into helping me get my car and understand all the features. I had a good experience. put into helping me get my car and understand all the features. I had a good experience. More

Fast service. In addition I asked for the technician to look at something and it was a simple repair and they kept it to that instead of up selling. look at something and it was a simple repair and they kept it to that instead of up selling. More

Greg and Jeff are the perfect father-son duo, they catered to my needs and worked with me to make get me in the car I wanted. They made a very stressful situation very enjoyable very fast! catered to my needs and worked with me to make get me in the car I wanted. They made a very stressful situation very enjoyable very fast! More

Very helpful and nice. Quick to answer any questions! Honest and upfront. We’re very patient when it came to finding the right car for me. Honest and upfront. We’re very patient when it came to finding the right car for me. More

The service department is as fast as one could expect from a dealership,over 9 years of service on our Sorento and no complaints or concerns from a dealership,over 9 years of service on our Sorento and no complaints or concerns More

Neil was the only one that came to my aid and seem to be concern, the only one that pay attention as I came into the dealership, the first one that spoke. I’m a Black male that was looking to purchase a veh concern, the only one that pay attention as I came into the dealership, the first one that spoke. I’m a Black male that was looking to purchase a vehicle and Neil was the only one that move or even came over after I came into the dealership. Need more salesmen like him More

Aweome! Very pleased. Quick, efficient and got me on the road in three hours. They took care of all the work and got me in the car of my dreams at a price i could afford. road in three hours. They took care of all the work and got me in the car of my dreams at a price i could afford. More