Kia of Lansing

The staff is very customer service oriented. I’d recommend KIA of Lansing to everyone. Sales and service are the absolute best to work with! recommend KIA of Lansing to everyone. Sales and service are the absolute best to work with! More

I have had my 2010 Sedona for 7 years & have only has it serviced by KIA if Lansing. The service has been great with my questions answered knowledgeably & courteously. serviced by KIA if Lansing. The service has been great with my questions answered knowledgeably & courteously. More

Great Service Department Kia of Lansing has gone out of their way to help me with my 2016 Soul EV, even though they don't sell electric vehicles. I really appreciate their sup Kia of Lansing has gone out of their way to help me with my 2016 Soul EV, even though they don't sell electric vehicles. I really appreciate their support over the last few years! More

I dropped my car off at 07:40 to have the brakes checked. I was told that it would take about 1-2 hrs to diagnose my problem and to get started on it. My car wasn’t ready for pickup until 17:45...after I had I was told that it would take about 1-2 hrs to diagnose my problem and to get started on it. My car wasn’t ready for pickup until 17:45...after I had called the shop 3 times to find out what was wrong with my car (Dawn said she’d call me in a couple hours...which I thought would be no later than 11:00, but she never did. I ended up calling there at 14:47 and 15:31. Dawn was not available until I called again at 16:25). So, I spent ALL DAY LONG waiting... just to need some new brakes and rotors. There’s no way my car should have been there all day for what needed to be fixed. I’ve always had great service whenever I brought my car here. I’m not sure what happened this time. More

The service was excellent. Car back to me clean and in excellent repair. Work done as promised, on time, and as quoted. Priced fair and reasonable excellent repair. Work done as promised, on time, and as quoted. Priced fair and reasonable More

Very efficient and courteous service. Even provided a chair so I could wait outside. Only downside was oil chg svc took a little longer than expected. chair so I could wait outside. Only downside was oil chg svc took a little longer than expected. More

Everytime I go to Kia the staff is very friendly. I was able to get my car fixed pretty quickly. It looks perfect and runs just as good. able to get my car fixed pretty quickly. It looks perfect and runs just as good. More

Steve was amazing and super helpful! I love coming here for service. Everything went very smoothly and I am very happy with service I received. for service. Everything went very smoothly and I am very happy with service I received. More

David Mendoza was great to work with. Not pushy and very patient! The dealership was clean and very welcoming. Didn’t have the color I wanted but other than that I love my new Sorento patient! The dealership was clean and very welcoming. Didn’t have the color I wanted but other than that I love my new Sorento More

Great Service I took my 2012 Sedona in for a recall repair involving the engine and oil change. The Service scheduler Jeremy noticed I had never had a tune-up (112, I took my 2012 Sedona in for a recall repair involving the engine and oil change. The Service scheduler Jeremy noticed I had never had a tune-up (112,000 miles). Jeremy called and advised me that I could save some money by having the tune-up done while the engine was opened for the recall repair. So I had the tune-up done, and I'm happy that I did - the engine sounds and runs like new (smooth and quiet). Jeremy has been a great service person, keeping me happy over the years, and Kia of Lansing is lucky to have him as a member of their service team.. More