Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia of Lansing
Lansing, MI
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,963 reviews
March 02, 2020
Kia of Lansing MI is a terrible dealership who will not fix recalls properly and put your life in danger. Absolute scam Sincerely, Samantha Smith fix recalls properly and put your life in danger. Absolute scam Sincerely, Samantha Smith More
by SAMANTHASSMITH92
Verified CustomerEmployees Worked With
Keith from service dept. is a dishonest service representative
March 02, 2020
Neil miller id an amazing salesman who you can tell genuinely cares about what he does and who he helps, i definitely recommend going to kia if lansing and have neil miller as your sales person. genuinely cares about what he does and who he helps, i definitely recommend going to kia if lansing and have neil miller as your sales person. More
by A.F.
Employees Worked With
March 02, 2020
I stopped in to have them check the low tire pressure light on and they checked and filled the tires but noticed so.ething was wrong so they pulled it in and found.a nail and plugged it and I was on my light on and they checked and filled the tires but noticed so.ething was wrong so they pulled it in and found.a nail and plugged it and I was on my way. They are the Best. More
by kerri220
Employees Worked With
The guy who takes care of you when you first drive into the service dept. Is the Best
March 01, 2020
I left and went some place else when I found out the warranty I am paying for is not valid on the weekends or that potholes are not road hazards warranty I am paying for is not valid on the weekends or that potholes are not road hazards More
by behjertos
Employees Worked With
I do not know I was not there long enough
February 28, 2020
Neil Miller was awesome! Always down to earth and no high pressure sales. He really helped me find the car "I" wanted. He made the transfer of my lease a piece of cake. pressure sales. He really helped me find the car "I" wanted. He made the transfer of my lease a piece of cake. More
by jalspaugh0
Employees Worked With
February 28, 2020
The team here is absolutely amazing. They know me by name and when I go in I know that I am always going to get world-class service. I could go anywhere to get service on my vehicle but the service team is a and when I go in I know that I am always going to get world-class service. I could go anywhere to get service on my vehicle but the service team is always so amazing and friendly that I wouldn’t dream of it. 10/10 would recommend them! Keep it up! More
by wyattrichardson16
Employees Worked With
Keith
February 27, 2020
Oil change completed in timely fashion. Had a question about mileage interval that was answered and explained. Cashier very friendly and efficient. Appreciate not needing an appointment about mileage interval that was answered and explained. Cashier very friendly and efficient. Appreciate not needing an appointment More
by candyhayden92
Employees Worked With
Service dept
February 26, 2020
I went to several dealerships that day and this was the best. The salesman, Jeff, was friendly and straightforward. I also liked how Kia keeps the model lines and options limited. Some makes have countless best. The salesman, Jeff, was friendly and straightforward. I also liked how Kia keeps the model lines and options limited. Some makes have countless options and it becomes impossible to make a choice. Very happy with the experience. More
by sendtokeen
Employees Worked With
The younger guy who showed me the car features. He was awesome!, Jeff Darden
February 26, 2020
Jeffery Miller was wonderful. He made my experience easy and less stressful. I would recommend him to all my friends. I could not thank him enough. and less stressful. I would recommend him to all my friends. I could not thank him enough. More
by wickernicole
Employees Worked With
Jeffery miller
February 25, 2020
I love going there because no matter what department you go to they're always friendly always courteous always eager to help, it's nice because they show they really really care go to they're always friendly always courteous always eager to help, it's nice because they show they really really care More
by robroyhobbs
Employees Worked With
Service department, Isaiah Copeland
