Kia of Lansing

Continue to feel like I'm cared for I went to Kia of Lansing to get my first oil change on my new car. The experience was very nice they had snacks and Wi-Fi to keep my kids entertained I went to Kia of Lansing to get my first oil change on my new car. The experience was very nice they had snacks and Wi-Fi to keep my kids entertained while we waited. The sales person that sold my car to me welcomed to us when we arrived and asked how everything was going with the vehicle everyone is very friendly More

Great service as usual! I have been bringing my vehicle to this dealership since I purchased it. Exceptional service everytime. The guys, especially Stephen knight, are very I have been bringing my vehicle to this dealership since I purchased it. Exceptional service everytime. The guys, especially Stephen knight, are very personable, professional and are truly there to advise and help you save money. Unlike other places I've taken my vehicles, I always get what I need without a pressure sales job. I actually look forward to having my car serviced there because these people make me feel at home. They have earned my trust because they are their word. More

Great Oil Change!! As always, treated very nice. The car was checked in very fast. they checked out everything for me and walked me to my car when everything was complet As always, treated very nice. The car was checked in very fast. they checked out everything for me and walked me to my car when everything was completed and paid for. As always the service was very good. More

Stress Free Service kept us informed, friendly, and quick. The lounge area is comfortable and filled with refreshments. KIA has the more professional and friend Service kept us informed, friendly, and quick. The lounge area is comfortable and filled with refreshments. KIA has the more professional and friendly service I have ever encountered. More

Great Customer Service I need to say that the Lansing customer service has by far been the best yet. I went the Grand Blanc a few days before and sat there for over 2 hours I need to say that the Lansing customer service has by far been the best yet. I went the Grand Blanc a few days before and sat there for over 2 hours for them to come tell.me that they didn't have the part and would have to order it. The next day I called Grand Blanc for them to tell me it's on Back order. I needed to leave the state in 2 days soni didnt have time to wait. Cone to find out Lansing had the part all along. Grand Blanc disnt tell me this until I was upset. The Lansing department fixed my car and took care of a recall within an hour. I said I'd never buy a Kia again but I might now because of the Lansing department. Matthew did a fantastic job in keeping updated on the progress. More

Loving my new remote start! I went to Kia of Lansing to have my new remote start installed and I was very impressed with the service team. They were right on time to begin and it I went to Kia of Lansing to have my new remote start installed and I was very impressed with the service team. They were right on time to begin and it took about 2 hours. I was told it would be between 2 and 3 hours originally, so this was a pleasant surprise! A service team member also showed me how to use the remote start option after the service was finished. Super happy with my choice in remote start for my Sorento. I’m starting to dread the Michigan winter a little less now that I know I’ll be nice and warm for my morning commute! More

Clean They cleaned up my dirty car very well. I don’t know how they got all the dog hair cleaned up but they did Great job They cleaned up my dirty car very well. I don’t know how they got all the dog hair cleaned up but they did Great job More

Best car buying experience, ever! This was the quickest and most stress free car buying experience I've ever had. Mark Whipple was very helpful and truly, just a very nice man. I won' This was the quickest and most stress free car buying experience I've ever had. Mark Whipple was very helpful and truly, just a very nice man. I won't say he was a pushover, but he was straight forward with telling what he could do without the traditional game playing. I am very happy with my car and so happy that I went to Kia Lansing. This is my first Kia, resulting from my first visit to a Kia dealership. More

Recall service Very friendly service and timely. However when doing survey no one should be made to answer any question they don't care to with your red boxes or how Very friendly service and timely. However when doing survey no one should be made to answer any question they don't care to with your red boxes or how long they should write or what. More

Great customer service! Great customer service, from the initial phone call to the signing of paperwork, no pressure sales and answered any question we had. Financing was qui Great customer service, from the initial phone call to the signing of paperwork, no pressure sales and answered any question we had. Financing was quick and simple. More