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Kia of Lansing
Lansing, MI
2,964 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,964 reviews
July 23, 2019
Thankful I was thoroughly pleased with the service I received at Kia of Lansing . Jeff Darden was my sales rep and he was patient and amazing thank you so mu I was thoroughly pleased with the service I received at Kia of Lansing . Jeff Darden was my sales rep and he was patient and amazing thank you so much. Your Friend, Patricia Scott More
by triciascott71
Verified CustomerEmployees Worked With
Jeff Darden
July 22, 2019
Very professional This experience was very one of my better experiences in a car dealership staff was pleasant and knowledgeable products are great. Will be back in the This experience was very one of my better experiences in a car dealership staff was pleasant and knowledgeable products are great. Will be back in the future More
by b.hine2110
Employees Worked With
July 22, 2019
Hassle free. My appointment time was honored and the work was completed in an appropriate amount of time. My follow-up appointment was scheduled with in a few days My appointment time was honored and the work was completed in an appropriate amount of time. My follow-up appointment was scheduled with in a few days and again my appointment time was honored. More
by Jalopy
Employees Worked With
Steven Knight, Kane Slaght
July 19, 2019
Amazing, friendly customer service I drive 20 minutes out of my way to come here because of the great service. I recommend Kia of lansing for service any chance I get. I drive 20 minutes out of my way to come here because of the great service. I recommend Kia of lansing for service any chance I get. More
by e2soergie
Employees Worked With
Steve
July 19, 2019
Gear shift broken Kia was awesome. They gave me a loner car. They ordered the part and the next day by lunchtime I had my van back and was on my way. Kia was awesome. They gave me a loner car. They ordered the part and the next day by lunchtime I had my van back and was on my way. More
by millera3
Employees Worked With
Kane
July 19, 2019
New Lease This is the second time we have leased a vehicle from Kia of Lansing and both times have come away pleased. Devan Reed is an excellent sales person, m This is the second time we have leased a vehicle from Kia of Lansing and both times have come away pleased. Devan Reed is an excellent sales person, my wife and I came in with a specific price in mind and he was able get us into the vehicle we wanted. More
by Craig and Jen
Employees Worked With
Devan Reed
July 19, 2019
Our salesman Mark Whipple went above and beyond to help us get our Kia. I would definitely buy another Kia from the Lansing dealership. I love my Soul! Mark Whipple went above and beyond to help us get our Kia. I would definitely buy another Kia from the Lansing dealership. I love my Soul! More
by wendybardeau
Employees Worked With
Mark Whipple
July 18, 2019
Thank you Kia I was recently in a very bad situation with my prior vehicle, and was unable to drive it due to a blown engine and still owed money on it. Neil at Kia I was recently in a very bad situation with my prior vehicle, and was unable to drive it due to a blown engine and still owed money on it. Neil at Kia was able to get me out if that bad situation and into a new Kia the sane day I went in! I am so thankful Kia was able to take away the stress of having a vehicle! More
by kylie_box03
Employees Worked With
July 18, 2019
2018 Kia Forte very quick and very friendly customer service, was in and out in a matter of 30min for an oil change. Lobby was nice and clean to wait in very quick and very friendly customer service, was in and out in a matter of 30min for an oil change. Lobby was nice and clean to wait in More
by bre
July 18, 2019
Actually a pleasure! I worked with Neil Miller and he was absolutely the best! He very patiently answered all of my questions about how leasing worked (even the silly ones I worked with Neil Miller and he was absolutely the best! He very patiently answered all of my questions about how leasing worked (even the silly ones). He wanted to be sure I had the vehicle I wanted, at a price I was comfortable with and really didn't seem to care if that meant buying used or leasing a new car. Just wanted me to have what I wanted. The cool car with the great mpg, amazing service and 10 year warranty started to feel like a bonus. It was just that EASY. Go to Kia of Lansing and ask for Neil! More
by Joan
