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Kia of Lansing

Lansing, MI

4.5
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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5737 S Pennsylvania Ave

Lansing, MI

48911

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Showing 2,963 reviews

August 19, 2023

I choose Kia because they are à reputable dealership. Neal was amazing and able to get me into a Brand New vehicle. Something I didn’t think was obtainable for me More

by jones.ludie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

I would like them and give them 5 stars if they would give me my key. I bought a brand new car and they only gave me one key. They didn't tell me that the other key was at a different dealership. It's be More

by chrisamandabeard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah
August 18, 2023

Came for car seat issue. They order the part and its been more than 2 weeks no follow up have been made by service center. More

by chiragmishra7
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
August 18, 2023

Poor customer service. Bad recommendation for maintenence solutions. Over crowded for oil changes as well. More

by dummyaccount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alias
August 15, 2023

Original work order was never actually approved by person who scheduled it. But, the gal who was on duty that day got everything taken care of in no time so I didn't have to reschedule. More

by CATHY.DUNIVON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
August 15, 2023

Staff were very accommodating to my time needs. Couldn’t ask for better. Service conducted was excellent. I’m a happy customer ☺️ More

by DADuCap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olive Binene, Robert Rewoldt, Alexis Condon, There are others but I don’t have names +++++
August 14, 2023

We would rate the dealership a 4, but our salesperson, Isaiah Marrs was excellent. Very honest, helpful and straightforward. More

by rettema
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Mares
August 13, 2023

Service was great and friendly. On a recall visit, and was in n out in 20 minutes.Nichol got me signed out and escorted to my car. Great job More

by sueoverley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole fromm service.
August 12, 2023

I had an appointment and my car was taken in right away. I waited an hour and a half. Low on techs that day. Great customer service from my service person. More

by nancybernthal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon 5
August 12, 2023

Always outstanding and quick service starting with the service advisors. Usually pretty busy there so there's Tons of people to help you. More

by hdelzoppo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole
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