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Kia of Lansing

Lansing, MI

4.5
2,963 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! We are part of a family owned, multi-dealership organization that is willing to go above and beyond your expectations to find you a vehicle that you will love driving. Once you leave, we hope that you will tell your friends, family, or anyone that you meet how great your experience was at Kia of Lansing.
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5737 S Pennsylvania Ave

Lansing, MI

48911

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Showing 2,963 reviews

June 21, 2022

The entire visit was pleasant. I do not remember the name of the gal who took care of me. More

by carole.haley001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole Burch in service.
June 21, 2022

People are always friendly, but appointments tend to run long and don't take priority over walk-ins. More

by le1219
Recommend Dealer
Yes
Employees Worked With
Devan Reed
June 21, 2022

Very clean spacious and friendly staff our sales person was great and explained everything that we ask and more More

by bharkness10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devan Reed
June 20, 2022

great customer service , the employees were nice and was thoughtful, it’s always nice to get greeted kindly More

by sheilarene16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2022

Great service. Disappointed with 2 hr wait time after having appt time. Very courteous staff! More

by baileyb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
June 17, 2022

Don was communicative through the whole process. Auto body and service worked it out to get several things taken care of with my car so it could all be done in the time it was there. Just very frie More

by NIcki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don at Young’s auto body shop
June 17, 2022

Greeted by friendly faces, treated like a priority from start to finish. Very satisfied with visit. More

by jernst4601
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2022

Arrived at my previously scheduled appointment time to find about 10 cars in line ahead of me. When asked about why I came in, I replied that it was for my 18,000 mile check up. The gentleman who greete More

by DEB4LUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole
June 16, 2022

This dealership is very friendly and helpful during every process of buying a car and answering any questions we might have. More

by mvilella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devan Reed
June 15, 2022

Professional, courteous, and friendly. I would strongly recommend this dealership. Very quick service and price competitive. More

by brji3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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