Back

Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

Sort by
October 12, 2020

Great service from great people. They took care of my car and were polite and patient with my frustrations. I will always bring my car here first! More

by CROBINSON10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Kia of Lansing responded

Thank you for the great review! We are happy to have you as part of the Kia of Lansing family.

October 12, 2020

Kia of Lansing has the most amazing Service Team lead by Keith Slaght. They always go above & beyond to take care of us & our Kia Sorento. Kody Slaght in sales is also fantastic. He is honest, friendly & an More

by HONEY.JANKOWIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn in service, Keith Slaght in service 5 stars!
October 11, 2020

Your price is almost twice as much as a professional transmission repair shop and they give a better warranty .... I’ll shop around from now on More

by strubles5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Nixon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Darden, Devan Reed, Isaac Hidalgo, Isaiah Copeland
October 10, 2020

Horrible communication had to call to get any details on my vehicle when they had it for more then a month. Still didn't explain much after and car was left dirty More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy
October 09, 2020

Hey! Jeff was very helpful, answered all my questions and asked many I didn’t think of! Thank you! Loved my experience! recommended!- Katryce E More

by Katrycee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
October 08, 2020

Service was great and was done in a timely manner. Love the option to be dropped off at home and be picked up one my car was done More

by kellee Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
October 07, 2020

Thanks to Evan Jenks & Nicholas Callahan. Evan went above & beyond to make sure we were happy. By ordering the tires we wanted for our Kia Forte!! More

by Vanarsdallfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Jenks, Nicholas Callahan
October 06, 2020

I called in the morning at 10:30 and received an appointment at same day at 1 p.m. I needed to have my tires rotated. I arrived a little before 1 and I was out and on my way by 1:30. They were fast More

by Cstone4482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name was Stewart. He did an excellent job. He's the one that check me in and took my car.
October 02, 2020

Really liked the easy to use website where you can schedule your service appointment. Prices for basic service items like oil change and tire rotation are very reasonable. Staff is friendly and grea More

by spasikowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Stack
October 01, 2020

Excellent customer service. Fast and efficient repairs. Fair pricing. Knowledgeable mechanics on both new and old style vehicles. They couldn't have a better service manager! Jeremy remembered my name afte More

by Big Daddy Caddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in service
...
103
...