1,785 Reviews of Kia of Lansing - Service Center
Great service from great people. They took care of my car and were polite and patient with my frustrations. I will always bring my car here first! car and were polite and patient with my frustrations. I will always bring my car here first! More
Kia of Lansing has the most amazing Service Team lead by Keith Slaght. They always go above & beyond to take care of us & our Kia Sorento. Kody Slaght in sales is also fantastic. He is honest, friendly & an Keith Slaght. They always go above & beyond to take care of us & our Kia Sorento. Kody Slaght in sales is also fantastic. He is honest, friendly & an extremely hard worker! More
Your price is almost twice as much as a professional transmission repair shop and they give a better warranty .... I’ll shop around from now on transmission repair shop and they give a better warranty .... I’ll shop around from now on More
Horrible communication had to call to get any details on my vehicle when they had it for more then a month. Still didn't explain much after and car was left dirty my vehicle when they had it for more then a month. Still didn't explain much after and car was left dirty More
Thanks to Evan Jenks & Nicholas Callahan. Evan went above & beyond to make sure we were happy. By ordering the tires we wanted for our Kia Forte!! & beyond to make sure we were happy. By ordering the tires we wanted for our Kia Forte!! More
I called in the morning at 10:30 and received an appointment at same day at 1 p.m. I needed to have my tires rotated. I arrived a little before 1 and I was out and on my way by 1:30. They were fast appointment at same day at 1 p.m. I needed to have my tires rotated. I arrived a little before 1 and I was out and on my way by 1:30. They were fast and friendly. They also checked all my fluids. They are socially distancing and the waiting room was kept clean. Seating area was 6 feet apart. They really did an excellent job. I felt safe and in good hands. More
Really liked the easy to use website where you can schedule your service appointment. Prices for basic service items like oil change and tire rotation are very reasonable. Staff is friendly and grea schedule your service appointment. Prices for basic service items like oil change and tire rotation are very reasonable. Staff is friendly and great to work with. More
Excellent customer service. Fast and efficient repairs. Fair pricing. Knowledgeable mechanics on both new and old style vehicles. They couldn't have a better service manager! Jeremy remembered my name afte Fair pricing. Knowledgeable mechanics on both new and old style vehicles. They couldn't have a better service manager! Jeremy remembered my name after just one visit a year later! More