Kia of Lansing - Service Center

I had to have some maintenance done on my car and Jeremy out in the service center helped me to get that done. And they also we're very fast and friendly out in the service center helped me to get that done. And they also we're very fast and friendly More

Jeremy in the service department was very professional and polite! He answered all my questions in a timely manner and made sure my issue was taking care of at reasonable price! and polite! He answered all my questions in a timely manner and made sure my issue was taking care of at reasonable price! More

starter Van has difficulty starting, was in for a week before it would"not start" for the service team.Was in for a week in Nov. for the same issue. It is hop Van has difficulty starting, was in for a week before it would"not start" for the service team.Was in for a week in Nov. for the same issue. It is hopefully fixed. I am disappointed in the warranty...wouldn't cover because had gone slightly over 100,000 miles. Was under that mileage in Nov. when they couldn't resolve the issue. Service team was understanding and went above and beyond. More

I am really happy with the service that I’ve received since I purchased my KIA Optima!! The nicest people that I’ve ever had the pleasure of doing business with!! Thank you KIA of Lansing!!!! since I purchased my KIA Optima!! The nicest people that I’ve ever had the pleasure of doing business with!! Thank you KIA of Lansing!!!! More

Super easy to deal with and communication was excellent! They told me that the part I needed fix was under the warranty I had and explained to me what all that entails. Great job! They told me that the part I needed fix was under the warranty I had and explained to me what all that entails. Great job! More

Good dealers,very nice quick never ride very welcoming will love to come Again I would love to buy a car from there and to bring a friend will love to come Again I would love to buy a car from there and to bring a friend More

I always have a pleasant experience when I visit this dealership I really can’t think of a single complaint to bring up!!! Keep doing what your doing😊 dealership I really can’t think of a single complaint to bring up!!! Keep doing what your doing😊 More

I do love this business. Wonderful staff both in sales & in service. I’ve never had any problems when dealing with either sales or service. Always have a pleasant experience! in service. I’ve never had any problems when dealing with either sales or service. Always have a pleasant experience! More

Everyone there has great customer service, I live a hour away and I come there because I know there going to take of the problem. Unlike alserra in grand blanc away and I come there because I know there going to take of the problem. Unlike alserra in grand blanc More

Great customer service! Jeremy in service department is awasome as usually! My only concern was not all employees were wearing masks. Thank you so much! awasome as usually! My only concern was not all employees were wearing masks. Thank you so much! More